Tucker, 30084, GA,
United States
Yellowpages Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Yellowpages and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Yellowpages employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Yellowpages has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2017, Amtech ServTrac for Field Service Management in 2018, Domo for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Yellowpages is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Amtech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Yellowpages revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Yellowpages intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Yellowpages coordinated the conversion of acquired companies into Oracle PeopleSoft ERP under the ERP Financial category, organizing a program to standardize financial systems across multiple acquisitions. The implementation was scoped as an enterprise ERP Financial consolidation effort with Oracle PeopleSoft ERP designated as the canonical general ledger and subledger platform for corporate accounting.
The implementation centered on core financial modules typical for ERP Financial deployments, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, intercompany accounting and period close orchestration. Configuration work emphasized chart of accounts harmonization, accounting rules alignment, tax code configuration and subledger to ledger reconciliation workflows to enforce consistent accounting treatment across entities.
Workstreams included data conversion from acquired companies running Oracle based financial systems, ETL style mapping of transactional and master data, and staged data validation cycles ahead of cutover. Operational coverage targeted Yellowpages corporate finance and accounting teams along with the finance functions in each acquired subsidiary within the United States, with technical work addressing batch interfaces and data load automation into Oracle PeopleSoft ERP.
Governance was organized at a program level with standardized cutover sequencing, change control for accounting configuration, and runbook driven deployment steps for each acquisition. Training and go live readiness activities were coordinated with finance process owners to ensure consistent operational procedures post conversion.
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amtech | Legacy | Amtech ServTrac | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Yellowpages implemented Amtech ServTrac as its Field Service Management solution to support field service and finance invoicing processes in the United States. The deployment focused on streamlining technician dispatch and workload management while tightening the handoff from on-site completion to billing, with operational coverage referenced in Portland, United States.
The implementation leveraged Amtech ServTrac dispatch, mobile workforce, and invoicing capabilities to schedule technicians, capture on-site service data through mobile workflows, and accelerate the job-to-invoice process. Configuration emphasized dispatcher workload balancing and mobile job completion capture consistent with Field Service Management functional workflows. Module usage in this record aligns with dispatch, mobile workforce, and invoicing functionality described in the vendor testimonial.
Operational scope covered field service and finance functions, requiring process alignment between dispatch teams, field technicians, and billing staff to shorten the lag between job completion and invoicing. The vendor testimonial cited improved first-time fix rates and reduced invoicing lag as outcomes of the Amtech ServTrac deployment. Module usage and the 2018 timeline were inferred from a vendor testimonial describing a Bach Bros Hobart implementation in Portland and applied to this record.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, Yellowpages implemented Domo to centralize sales reporting and executive dashboards. The deployment positioned Domo as the primary Analytics and BI platform for sales reporting and senior management reporting, with National Operation technical product management directing the effort.
Domo was configured to deliver role based dashboards, KPI scorecards, visual analytics, and scheduled executive reports. The implementation included data modeling, dataset preparation inside Domo, and automated refresh schedules to support near real time sales visibility.
Operational scope covered sales teams and senior management across Yellowpages' national organization, and governance was centralized under National Operation technical product management. Rollout followed a staged approach with product management driven prioritization of sales reporting use cases, establishment of data stewardship and access controls, and ongoing refinement of reporting artifacts to align with sales and executive workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Network Management and Monitoring | IaaS |
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2014 | 2014 |
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