Yelp
350 Mission St,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 415-908-3801
Professional Services
Yelp Technographics
Yelp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Yelp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5116 Yelp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Yelp has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Lever by Employ for Applicant Tracking System in 2014, Apache Spark MLlib for ML and Data Science Platforms in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Yelp is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Employ or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Yelp revenues, which have grown to $1.41 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Yelp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Yelp Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020, Yelp implemented Oracle Cloud ERP to address its ERP Financial needs across corporate finance functions. The deployment focused on core Oracle Cloud Financials and Record to Report workflows, positioning Oracle Cloud ERP as the central system for accounting, receivables, and financial close processes.
The implementation delivered explicit functional modules including Oracle Cloud Financial Accounting Hub, Oracle Cloud Financials, Oracle Receivables and a phased Record to Report program with Phase 1 completed and Phase 2 led by the internal team. Yelp reengineered the chart of accounts design and developed an acquisition configuration model as part of the configuration work, and the team presented Oracle upgrade plans to finance leadership during the program.
Operationally the architecture involved third party hosting and close coordination with hosting providers, with weekly meetings with NaviSite and Oracle Corp to resolve implementation issues. Reporting infrastructure was extended by designing a pipeline to move Oracle Receivables data into Amazon Redshift, creating a downstream analytics path from Oracle Cloud ERP to the company data warehouse.
Governance and runbook activities were institutionalized through FinSys support, daily standups, sprint planning, and bi weekly finance leadership reviews to track support status and issue remediation. The program also included leading Yelp internal and external audit activities, mentoring cross functional teams on business processes and implementation practices, and ongoing ownership of support and configuration across finance operations.
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2013 | 2013 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014 Yelp implemented Lever by Employ as its Applicant Tracking System. Lever by Employ was embedded into Yelp's public careers site to capture candidate applications and to provision the end to end apply flow through Lever-hosted job pages.
The implementation centralized candidate lifecycle management, aligning requisition posting, candidate tracking across configurable pipelines, interview scheduling, collaborative hiring workflows, and offer tracking consistent with Applicant Tracking System functionality. Lever by Employ was configured to manage job postings and application intake directly through Yelp's careers experience, giving recruiters and hiring managers unified access to applicant records and activity streams.
Operational coverage focused on corporate recruiting and talent acquisition teams, with applicants routed from the website into the Lever by Employ environment for review and workflow orchestration. Governance centered on standardized hiring workflows and recruiter managed pipelines to ensure coordinated screening, interview coordination, and offer processes across Yelp's recruiting organization.
|
|
|
|
|
Candidate Relationship Management | HCM |
|
2015 | 2015 |
|
|
|
|
|
Core HR | HCM |
|
2013 | 2013 |
|
|
|
|
|
Employee Experience | HCM |
|
2017 | 2017 |
|
|
|
|
|
Payroll Tax Compliance | HCM |
|
2016 | 2016 |
|
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apache Software | Legacy | Apache Spark MLlib | ML and Data Science Platforms | AI Development | n/a | 2018 | 2018 |
In 2018, Yelp implemented Apache Spark MLlib as the core engine within its ML and Data Science Platforms to support Ad Targeting, training models from billions of ad impressions and scaling gradient boosted trees with more than three million nodes. Yelp used Apache Spark MLlib to operationalize many stages of its large scale machine learning pipeline for advertising, embedding the application directly in model training, feature preparation, visualization and diagnostics workflows.
The implementation emphasized large scale feature engineering and model training capabilities, with Apache Spark MLlib configured to execute distributed feature transformations, iterative algorithm training and model evaluation at scale. Functional capabilities explicitly included feature engineering, visualizations for model diagnostics, supervised learning training flows such as gradient boosted tree training, and model evaluation and diagnostics to validate candidate models prior to production rollout.
Architecture and operational coverage focused on distributed Spark cluster execution across Yelp data science and ML engineering teams, integrating the ML and Data Science Platforms into advertising model pipelines to support Ad Targeting business functions. The deployment covered multi stage batch pipelines for feature extraction and model training, and analytics oriented visualization stages for diagnostics and evaluation, reflecting a production oriented architecture for large scale advertising workloads.
Governance and rollout centered on model evaluation and diagnostics as primary controls, and the project documented challenges in building and deploying a large scale intelligent system in production, which shaped operational practices for monitoring, evaluation and iterative model improvement. The narrative for Yelp highlights Apache Spark MLlib as the deployed application, within the ML and Data Science Platforms category, applied specifically to Ad Targeting and associated data science and engineering processes.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2011 | 2011 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2010 | 2010 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2012 | 2012 |
|
|
|
|
|
Sales Engagement | CRM |
|
2016 | 2016 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incident Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2021 | 2021 |
|
SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incentive Compensation Management | SPM |
|
2017 | 2017 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Database Management | IaaS |
|
2017 | 2017 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Yelp
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Yelp Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Yelp IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Yelp digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Yelp Technographics
Yelp is a Professional Services organization based in United States,
with around 5116 employees and annual revenues of $1.41 billion.
Yelp operates a diverse technology stack with applications such as
Oracle Cloud ERP, Lever by Employ and Apache Spark MLlib,
covering areas like ERP Financial, Applicant Tracking System and ML and Data Science Platforms.
Yelp has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Employ and Apache Software.
Yelp recently adopted applications including
Atlassian Jira Service Desk in 2021, Citrix Wrike in 2021 and OneTrust Cookie Consent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Yelp’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Yelp’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Yelp technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.