YMCA of Greater Boston
316 Huntington Avenue,
Boston, 2115, MA,
United States
Boston, 2115, MA,
United States
1 617-536-7800
Non Profit
YMCA of Greater Boston Technographics
YMCA of Greater Boston Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by YMCA of Greater Boston and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 YMCA of Greater Boston employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that YMCA of Greater Boston has purchased the following applications: UKG Ready Talent Acquisition (ex Kronos Workforce Ready Talent Acquisition) for Recruiting in 2012, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems YMCA of Greater Boston is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing YMCA of Greater Boston revenues, which have grown to $77.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for YMCA of Greater Boston intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
YMCA of Greater Boston Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Ready Talent Acquisition (ex Kronos Workforce Ready Talent Acquisition) | Recruiting | HCM | n/a | 2012 | 2012 |
In 2012, YMCA of Greater Boston deployed UKG Ready Talent Acquisition (ex Kronos Workforce Ready Talent Acquisition) as its applicant tracking platform. The application, categorized as Recruiting, was implemented to host and manage external job postings and candidate intake directly through the YMCA careers portal using the secure EnterTimeOnline applicant endpoint. The deployment served HR and talent acquisition teams across YMCA of Greater Boston, an organization with about 1,000 employees, to centralize candidate intake and requisition handling.
The UKG Ready Talent Acquisition implementation centralized job requisition posting, online application capture, candidate tracking, requisition approval workflows, and interview scheduling, reflecting common Recruiting functional capabilities. Configuration emphasized a web-hosted career site integration to preserve branded candidate experience while routing applicants into structured ATS workflows for screening and hiring manager review. Automated status updates and recruiter-facing reporting were applied to support requisition lifecycle management and recruiter operations.
Integrations were focused on the public-facing careers endpoint, with applications submitted through the secure EnterTimeOnline gateway linked from the YMCA website. Operational ownership and day-to-day use were assigned to HR and talent acquisition, with hiring managers accessing candidate records for review and selection across YMCA of Greater Boston branches and program sites. Governance centered on role-based permissions, requisition approval controls, and auditability to support nonprofit hiring compliance and consistent workflow execution.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, YMCA of Greater Boston deployed Microsoft 365 to support enterprise Collaboration across the organization. The implementation is visible on their public website, indicating Microsoft 365 is used for both internal collaboration and some public-facing interactions.
The Microsoft 365 implementation leverages core Collaboration capabilities including enterprise email, cloud document libraries, shared team workspaces, and real-time messaging and meetings. Configuration focuses on cloud-hosted content management, document versioning, and distributed file access to support program staff and administrative teams.
Microsoft 365 is surfaced on the YMCA of Greater Boston website, which suggests integration between site content or public forms and Microsoft 365 services for content delivery or contact workflows. Operational coverage spans corporate functions and program delivery teams across the organization in the United States.
Governance is organized through tenant-level Microsoft 365 administrative controls with role-based access and lifecycle management approaches typical for Collaboration deployments. Rollout and ongoing management require coordination between IT, programs, and communications to maintain account provisioning, content publishing, and policy enforcement.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, YMCA of Greater Boston deployed Hotjar on its public website to enhance Customer Experience. The implementation targeted the organization website and its digital engagement touchpoints, with Hotjar instrumented as a client side analytics and feedback layer to capture on-page behavior and direct user feedback for digital teams and program managers.
Hotjar was configured to operate through the site tag and the Hotjar admin console, leveraging category-aligned capabilities such as session recordings, heatmaps, on-site surveys, and feedback polls to surface usability issues and user intent signals. Deployment focused on web pages supporting member services and program registration, with captured insights routed into UX and marketing workflows to inform design and content decisions, and governance controls applied at the account and project level to manage data capture and reviewer access.
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2007 | 2007 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Risk Management | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at YMCA of Greater Boston
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by YMCA of Greater Boston Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD YMCA of Greater Boston Technographics
YMCA of Greater Boston is a Non Profit organization based in United States,
with around 1000 employees and annual revenues of $77.0 million.
YMCA of Greater Boston operates a diverse technology stack with applications such as
UKG Ready Talent Acquisition (ex Kronos Workforce Ready Talent Acquisition), Microsoft 365 and Hotjar,
covering areas like Recruiting, Collaboration and Customer Experience.
YMCA of Greater Boston has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Microsoft and Contentsquare.
YMCA of Greater Boston recently adopted applications including
LogicManager Regulatory Compliance Management in 2022, LogicManager Enterprise Risk Management (ERM) in 2022 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of YMCA of Greater Boston’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates YMCA of Greater Boston’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete YMCA of Greater Boston technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.