Tustin, 92780, CA,
United States
YMCA of Orange County Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by YMCA of Orange County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 YMCA of Orange County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that YMCA of Orange County has purchased the following applications: Procare DayCare Works for Childcare Management in 2012, Microsoft 365 for Collaboration in 2017, LineLeader Engage for Customer Engagement in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems YMCA of Orange County is running and its propensity to invest more and deepen its relationship with Procare Software , LineLeader , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing YMCA of Orange County revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for YMCA of Orange County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Procare Software | Legacy | Procare DayCare Works | Childcare Management | ERP Services and Operations | n/a | 2012 | 2012 |
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Childcare Management | ERP Services and Operations |
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2012 | 2012 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LineLeader | Legacy | LineLeader Engage | Customer Engagement | CRM | n/a | 2012 | 2012 |
In 2012, YMCA of Orange County implemented LineLeader Engage to centralize CRM, automate sales and marketing, and improve family communications. The implementation addressed Customer Engagement needs across 63 before and after school locations in Orange County, California, consolidating enrollment touchpoints and family outreach under a single application.
LineLeader Engage was configured to provide centralized contact records, marketing automation workflows, and family communication channels, aligning CRM records with program enrollment processes and recurring communications. Operational deployment covered enrollment teams, marketing staff, and site coordinators across early education and school age programs, standardizing message templates and campaign cadence. Governance introduced centralized administration for messaging and enrollment data stewardship to enforce consistent outreach and enrollment processes.
The case study documents improvements in enrollment workflows and family communications, and the organization achieved standardized marketing practices and increased registrations following the rollout of LineLeader Engage. These outcomes reflect consolidation of Customer Engagement functions and operational alignment between marketing and enrollment operations.
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Customer Experience | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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