Wilmington, 19801-6607, DE,
United States
Young Men's Christian Association of Wilmington, Delaware Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Young Men's Christian Association of Wilmington, Delaware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1055 Young Men's Christian Association of Wilmington, Delaware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Young Men's Christian Association of Wilmington, Delaware has purchased the following applications: Microsoft 365 for Collaboration in 2018, Traction Rec CRM for CRM in 2021, Pathwire Mailgun for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Young Men's Christian Association of Wilmington, Delaware is running and its propensity to invest more and deepen its relationship with Microsoft , Traction Rec , Formstack or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Young Men's Christian Association of Wilmington, Delaware revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Young Men's Christian Association of Wilmington, Delaware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Traction Rec | Legacy | Traction Rec CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021 the Young Men's Christian Association of Wilmington, Delaware implemented Traction Rec CRM, a Salesforce-native CRM, to centralize member data and unify registration and fundraising processes. The deployment went live in January 2021 and was positioned to prioritize the YMCA of Delaware digital experience for program signups and donor engagement.
Configuration centered on consolidating membership records, streamlining online program registration workflows, and automating fundraising pipelines including donation intake, processing and status tracking. Traction Rec CRM was configured to support event and program registration automation, membership lifecycle management, and development team workflows for fundraising operations.
As a Salesforce-native CRM the solution was provisioned in the cloud and configured to interface with the YMCA of Delaware digital registration channels and staff-facing membership portals, enabling web-to-system enrollment flows and centralized reporting for operations teams. Operational coverage included membership, program registration and development functions across YMCA of Delaware sites.
Governance and rollout included an organization-wide cutover in January 2021 with process changes for registration fulfillment and donor processing workflows. The implementation delivered an estimated $500,000 in annual operational savings, produced a 4x increase in online registrations, and reduced fundraising processing time from about 30 days to about 1 hour.
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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