Zachys Fine Wine
Zachys Fine Wine Technographics
Zachys Fine Wine Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zachys Fine Wine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Zachys Fine Wine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zachys Fine Wine has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Zendesk Chat for Chatbots and Conversational AI in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zachys Fine Wine is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zachys Fine Wine revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zachys Fine Wine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zachys Fine Wine Tech Stack and Enterprise Applications
Zachys Fine Wine ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Zachys Fine Wine implemented Oracle NetSuite ERP to establish centralized financial operations, deploying an ERP Financial solution across its U.S. retail and distribution footprint. The deployment targeted core finance and accounting consolidation for a mid market retailer with approximately 200 employees and $40,000,000 in annual revenue.
The Oracle NetSuite ERP rollout configured core ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed asset accounting, financial reporting, and order to cash workflows. Configuration emphasized a unified chart of accounts, automated journal entry and period close sequencing, and role based access controls consistent with cloud delivered ERP practices.
Operational scope centered on finance, treasury, procurement related accounting, and warehouse accounting teams supporting Zachys retail locations and distribution operations. Governance established centralized month end close procedures, segregation of duties controls, and configuration management for accounting policies, with an implementation approach favoring configuration to align standard ERP Financial workflows with beverage retail transaction flows.
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ERP Financial | ERP |
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2013 | 2013 |
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Payment Processing | ERP |
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2020 | 2020 |
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Zachys Fine Wine AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Zachys Fine Wine implemented Zendesk Chat on its public website. The deployment places Zendesk Chat within the Chatbots and Conversational AI category to deliver real-time web chat for customer-facing support and commerce inquiries.
The implementation centers on a live chat widget and standard conversational capabilities, including real-time agent routing, canned responses, proactive chat invites and session transcripts to support product questions and order-related inquiries. Operational coverage is focused on the Zachys web storefront for customers in the United States, with the customer service and e-commerce teams managing day-to-day chat operations and agent handoffs. Workflows were adjusted to emphasize immediate triage, transfer to subject matter agents and transcript-based review for quality assurance, aligning online shopping support with conversational customer service best practices.
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Zachys Fine Wine Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Zachys Fine Wine deployed Cisco Webex Meetings to enable web-based conferencing directly from its public site. The company embedded Cisco Webex Meetings, an Audio Video and Web Conferencing application, on their website to support customer-facing appointment booking, virtual consultations, and internal collaboration across retail, operations, and merchandising teams. This implementation anchors conferencing as a primary channel for customer engagement and employee communication within Zachys Fine Wine.
Implementation centers on standard Audio Video and Web Conferencing capabilities including scheduled and on-demand meetings, browser-based join, video and audio streams, screen sharing, recording, and attendee management. Administration and meeting governance are handled through Cisco Webex administrative consoles, with configuration of host controls and access policies applied to customer service and sales workflows. The architecture is implemented as an embedded web meeting flow on the public website, enabling direct participation without separate conferencing portals and aligning the Cisco Webex Meetings deployment with Zachys Fine Wine operational presence in the United States.
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Collaboration | Collaboration |
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2016 | 2016 |
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Zachys Fine Wine eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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Zachys Fine Wine CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Zachys Fine Wine IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2006 | 2006 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Zachys Fine Wine CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Zachys Fine Wine
| First Name | Last Name | Title | Function | Department | Phone | |
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President | CXO | Finance | |
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VP Operations | VP | Operations | |
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Director Of Retail Operations | Director | Finance | |
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Global Managing Director | Director | Finance | |
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Apps Being Evaluated by Zachys Fine Wine Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zachys Fine Wine IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zachys Fine Wine digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Zachys Fine Wine Technographics
Zachys Fine Wine is a Retail organization based in United States,
with around 200 employees and annual revenues of $40.0 million.
Zachys Fine Wine operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Zendesk Chat and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Zachys Fine Wine has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Cisco Systems.
Zachys Fine Wine recently adopted applications including
Cisco Webex Meetings in 2021, Yieldify in 2021 and Stripe Payments in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zachys Fine Wine’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zachys Fine Wine’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zachys Fine Wine technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.