Zagster
109 Kingston St, 5th Floor,
Boston, 2111, MA,
United States
Boston, 2111, MA,
United States
1 202-999-3924
Professional Services
Zagster Technographics
Zagster Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zagster and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Zagster employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zagster has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Greenhouse ATS for Applicant Tracking System in 2018, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zagster is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zagster revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zagster intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zagster Tech Stack and Enterprise Applications
Zagster ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Zagster implemented Oracle NetSuite ERP to centralize its finance and accounting operations, adopting an ERP Financial platform to standardize transactional and reporting workflows. The deployment emphasized ERP Financial core modules such as general ledger, accounts payable, accounts receivable, billing, fixed assets, and financial reporting to support month end close and revenue accounting processes. Implementation covered corporate finance and accounting teams at Zagster in the United States, aligning transaction posting and period close sequences across the organization.
Oracle NetSuite ERP was configured as a cloud hosted financial suite, consolidating transactional posting, chart of accounts governance, and automated journal processing across entities. Configuration work concentrated on financial control points, consolidated reporting, and role based access for controllers and accounting staff. Governance and workflow changes included standardizing accounting policies and orchestrating approval and reconciliation workflows to reduce manual handoffs and enforce centralized financial controls.
|
|
|
|
|
Payment Processing | ERP |
|
2015 | 2015 |
|
Zagster HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 Zagster implemented Greenhouse ATS as its Applicant Tracking System to centralize recruiting and talent acquisition workflows. Zagster uses Greenhouse ATS on their website to publish open roles and capture candidate applications directly into the system, linking the public careers experience with the internal hiring pipeline.
Configuration centered on standard Applicant Tracking System functionality, including job requisition creation, job posting management, candidate tracking across configurable pipeline stages, interview scorecards, and offer tracking. Greenhouse ATS was configured to support recruiter and hiring manager roles, approval workflows for requisitions, and candidate data capture consistent with an end to end recruiting process.
Technical implementation included embedding the Greenhouse ATS careers functionality into Zagster's website to route applicants into the Greenhouse ATS database, preserving application data and attachments for screening and interview scheduling. Operational scope covered Zagster's HR and talent acquisition teams and hiring managers across the company, with governance focused on role based access to candidate records and structured interview workflows.
The narrative emphasizes Zagster Greenhouse ATS Applicant Tracking System as the central system of record for hiring, aligning online job presentation with internal recruiting processes and candidate lifecycle management.
|
Zagster ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Zagster implemented Salesforce Field Service (ex ClickSoftware) to extend its Field Service Management capabilities. The initiative was led by a solo administrator at the startup, focused on ramping up Service Cloud for Rider Service while also assisting Sales stakeholders with existing Lightning Experience Sales Paths.
The deployment concentrated on Field Service Lightning and Service Cloud modules, configured for work order management, scheduling and dispatch console workflows, and a mobile technician interface for field activities. The solo administrator combined declarative automation with targeted Apex code automations to enforce complex routing logic and to augment Lightning Experience Sales Paths for sales operations, and Salesforce Field Service (ex ClickSoftware) was configured to support those workflows.
Architecturally the solution was built on the force.com platform, leveraging Platform Events and Swagger OpenAPI schema to enable near real-time integration of moving asset telemetry into Field Service. Integrations were realized through no-code and low-code connectors into engineering node.js and mongodb data stores to surface up to the minute data for dispatchers and technicians and to propagate event driven updates into case and work order records.
Operational coverage included Rider Service, dispatch operations and Sales stakeholders, with the solo administrator driving configuration governance and phased rollouts. Governance emphasized a declarative first approach, selective Apex for complex automation, and API contract discipline using OpenAPI to maintain integration consistency between service and engineering teams.
|
Zagster Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2013 | 2013 |
|
Zagster CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2017 | 2017 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2013 | 2013 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Support | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Listing Management | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Zagster PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
Zagster IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2012 | 2012 |
|
IT Decision Makers and Key Stakeholders at Zagster
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director of Sales | Director | Finance | |
|
|
|
CEO and Co-Founder | CXO | Finance | |
|
|
|
Director of Operations | Director | Finance | |
|
|
|
Vice President Operations | VP | Operations | |
|
|
|
Field Service Engineer | Manager | Operations | |
|
|
|
Operations Manager | Manager | Finance | |
|
Apps Being Evaluated by Zagster Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zagster IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zagster digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Zagster Technographics
Zagster is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $15.0 million.
Zagster operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and Salesforce Field Service (ex ClickSoftware),
covering areas like ERP Financial, Applicant Tracking System and Field Service Management.
Zagster has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Salesforce.
Zagster recently adopted applications including
Salesforce Sales Cloud in 2021, Adobe Audience Manager in 2020 and Storepoint in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zagster’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zagster’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zagster technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.