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Zale Jewelers

375 Ghent Road,
Akron, 44333, OH,
United States

https://www.zales.com/

1 330-668-5000

Retail

Zale Jewelers Technographics

Zale Jewelers Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Zale Jewelers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12500 Zale Jewelers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Zale Jewelers has purchased the following applications: DigitalOcean Droplets for Application Hosting and Computing Services in 2019, Akamai mPulse for Application Performance Management in 2015, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Zale Jewelers is running and its propensity to invest more and deepen its relationship with DigitalOcean , Rackspace Technology , Lumen Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Zale Jewelers revenues, which have grown to $1.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zale Jewelers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Zale Jewelers Data, Technology Stack, and Enterprise Applications

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
DigitalOcean	Legacy	DigitalOcean Droplets	Application Hosting and Computing Services	IaaS	n/a	2019	2019
			Application Hosting and Computing Services	IaaS		2017	2017
			Application Hosting and Computing Services	IaaS		2019	2019
			Application Hosting and Computing Services	IaaS		2021	2021
			Content Delivery Network	IaaS		2013	2013
			Content Delivery Network	IaaS		2018	2018
			Content Delivery Network	IaaS		2016	2016
			Content Delivery Network	IaaS		2020	2020
			Content Delivery Network	IaaS		2019	2019
			Database Management	IaaS		2019	2019

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
Akamai	Legacy	Akamai mPulse	Application Performance Management	ITSM	n/a	2015	2015
			Application Performance Management	ITSM		2019	2019

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
LivePerson	Legacy	LivePerson Conversational Cloud	Chatbots and Conversational AI	AI-Powered Application	n/a	2020	2020

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			Customer Analytics	CRM		2018	2018
			Customer Engagement	CRM		2021	2021
			Customer Experience	CRM		2019	2019
			Data Management Platform	CRM		2016	2016
			Digital Advertising Platform	CRM		2016	2016
			Digital Advertising Platform	CRM		2017	2017
			Marketing Analytics	CRM		2019	2019
			Marketing Analytics	CRM		2020	2020
			Marketing Automation	CRM		2017	2017
			Marketing Automation	CRM		2019	2019

eCommerce

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			eCommerce	eCommerce		2017	2017
			Personalization and Product Recommendations	eCommerce		2020	2020

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			Identity and Access Management (IAM)	CyberSecurity		2018	2018
			Secure Email Gateways (SEGs)	CyberSecurity		2017	2017
			Secure Web Gateways (SWG)	CyberSecurity		2020	2020

ERP Financial Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			Payment Processing	ERP Financial Management		2020	2020

PaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			Transactional Email	PaaS		2017	2017

IT Decision Makers and Key Stakeholders at Zale Jewelers

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Zale Jewelers Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Zale Jewelers Technographics

Zale Jewelers is a Retail organization based in United States, with around 12500 employees and annual revenues of $1.90 billion.

Zale Jewelers operates a diverse technology stack with applications such as DigitalOcean Droplets, Akamai mPulse and LivePerson Conversational Cloud, covering areas like Application Hosting and Computing Services, Application Performance Management and Chatbots and Conversational AI.

Zale Jewelers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as DigitalOcean, Akamai and LivePerson.

Zale Jewelers recently adopted applications including Microsoft Azure Cloud Services in 2021, Yottaa Engagement Cloud in 2021 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Zale Jewelers’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Zale Jewelers’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Zale Jewelers technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.