Apps Run The World

Zaparas Lawyers Software Purchases and Digital Transformation Initiatives

Last updated on 2020-08-13 13:38:00

Discover the latest software purchases and digital transformation initiatives being undertaken by Zaparas Lawyers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 135 Zaparas Lawyers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Zaparas Lawyers has purchased the following applications: Broadcom Symantec Secure Web Gateway for Secure Web Gateways (SWG) in 2020, Jira Service Desk for IT Service Management in 2020, Optimizely Intelligence Cloud for Marketing Analytics in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Zaparas Lawyers is running and its propensity to invest more and deepen its relationship with Broadcom , Atlassian , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Zaparas Lawyers revenues, which have grown to $25.0 millions in 2019, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zaparas Lawyers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

Zaparas Lawyers are personal injury experts in WorkCover, TAC, Public Liability, Superannuation, and Medical Negligence claims. We believe in a society where all individuals have appropriate redress when they suffer an injury.

All people should feel comfortable and confident when engaging legal representation, and through intensive application of the law and a service based on accessibility, caring, and transparency, we aim to ensure that this is the case.

By providing the best advice, we will achieve the best results, doing everything possible to maximize fair and just compensation for our clients.

Scope and Challenges

Zaparas Lawyers has engaged SugarCRM to provide cloud software for client inquiry management, with the first phase of the project roll-out currently underway.

Zaparas Lawyers was founded in 1981 by the Zaparas family and is a driving force in WorkCover, TAC, Public Liability, Superannuation, and Asbestos-related claims in Victoria. By helping its clients with their personal injury entitlements, Zaparas Lawyers has ongoing relationships with a variety of organisations that refer clients to the firm. Zaparas Lawyers reviewed several vendors in the CRM market but ultimately chose SugarCRM for its ease of implementation and its ability to integrate with the company’s existing systems. 

Outcome and Implications

SugarCRM’s partner CRM Strategy has facilitated the Sugar deployment with the Zaparas team since its inception.

“We are delighted to work with Sugar, a highly respected industry brand, to deliver the increased performance the law firm needed to expand and grow its business. Our customers are looking for technology advice, as such we work closely with them in order to identify the business problems up front, and the best technology to apply to their business, as opposed to just selling a tool. Software integration is at the heart of what we have delivered for over 20 years, and this deployment is a leading example of Sugar’s ability to streamline processes and integrate with any system,” said Brett Cruickshank, CEO, CRM Strategy.

Quotes

“We work closely with our clients, and take the time to understand the emotional and financial circumstances pertaining to each individual that we represent, and proceed in a manner that is attentive, respectful and considerate of their wellbeing. We wanted a technology solution that would help our partners and staff to streamline business processes, and to develop a better understanding of our referral partner relationships. As such, the ability to truly integrate SugarCRM’s software with programmes such as LawMaster and WordPress was key in our decision to choose Sugar above other platforms.” - said Brielle Heath, Marketing Manager, Zaparas Lawyers.

“Zaparas Lawyers are specialists in personal injury law, and they are looking to provide their team with detailed insights into the referral process. We are looking forward to supporting Zaparas, with its new cohesive strategy to access a greater number of people in need of expert legal advice,” - said Mark Troselj, Managing Director, Asia Pacific, and Japan, SugarCRM.

 


3 Chester St
Oakleigh, 3166 , VIC
Australia
61 3 8527 0200
https://www.zaparaslaw.com.au/
Industry Employees Revenue
Professional Services 135 $25.0M

Enterprise Software and Cloud Applications being used by Zaparas Lawyers


Vendor Old Product New Product Category Market Users VAR/SI When Live
Ruby Legacy Applications Ruby Live Chat Chatbots and Conversational AI Artificial Intelligence n/a n/a 2019 2019
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Digital Signing Content Management Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Web Content Management Content Management Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Customer Experience,CRM CRM Subscribe Subscribe 2017 2018
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Legal Practice Management ERP Services and Operations Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Secure Web Gateways (SWG) IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe Subscribe 2020 2020
Vendor Old Product New Product Category Market Users VAR/SI When Live
Vendor Old Product New Product Category Market Users VAR/SI When Live
Ruby Legacy Applications Ruby Live Chat Chatbots and Conversational AI Artificial Intelligence n/a n/a 2019 2019

IT Decision Makers and Key Stakeholders at Zaparas Lawyers


First Name Last Name Title Email Phone
Subscribe Subscribe Management Services Marketing & Business Development Manager Subscribe Subscribe
Subscribe Subscribe Marketing and Business Development Manager Subscribe Subscribe