Zaparas Lawyers
3 Chester St,
Oakleigh, 3166, VIC,
Australia
Oakleigh, 3166, VIC,
Australia
61 3 8527 0200
Professional Services
Zaparas Lawyers Technographics
Zaparas Lawyers Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zaparas Lawyers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 135 Zaparas Lawyers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zaparas Lawyers has purchased the following applications: LawMaster for Legal Practice Management in 2017, Ruby Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zaparas Lawyers is running and its propensity to invest more and deepen its relationship with Actionstep , Ruby , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zaparas Lawyers revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zaparas Lawyers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zaparas Lawyers Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Actionstep | Legacy | LawMaster | Legal Practice Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Zaparas Lawyers implemented LawMaster as its core Legal Practice Management system. The LawMaster deployment emphasized the application’s inbuilt document management system with version control, sophisticated search capabilities and high level integration to support matter centric workflows and centralized document control across the firm.
Decision to standardize on LawMaster followed firm wide agreement that the practice needed a platform able to scale and support its growth goals, and Paul engaged an independent information technology firm to assess the market for an integrated, feature rich solution from a reliable vendor. LawMaster emerged as the clear frontrunner based on its integrated DMS, search performance and reputation for proven reliability, and the cultural fit between the two service driven organizations influenced the selection.
Deployment scope covered practice management and document centric operations across the firm, aligning client and matter records with LawMaster’s Legal Practice Management capabilities and enabling configuration of practice workflows and version controlled document lifecycle. Governance was established through firm wide stakeholder alignment and an assessed vendor fit, with implementation architecture leveraging LawMaster’s high level integration capabilities to connect document ecosystems and back office processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Zaparas Lawyers implemented Ruby Live Chat on their website. The Ruby Live Chat deployment is an embedded chat solution used to capture client inquiries and enable real time engagement from the firm website.
The implementation centers on the Ruby Live Chat widget and standard Chatbots and Conversational AI capabilities such as initial automated triage, canned responses for common inquiries, live agent presence, conversation transcripts, and routing of qualified leads to the internal intake and client services teams. Configuration emphasized session handoff and conversation logging to preserve context between the chat channel and existing front desk intake processes.
Operational scope is focused on the firm website serving the Australia based practice, with governance changes that formalized monitoring of the chat channel and revised intake workflows to include chat triage and manual transfer of conversations into the firm intake queue. The deployment positions Ruby Live Chat as the primary conversational entry point for client intake and client engagement within Zaparas Lawyers, aligning the company, Ruby Live Chat, Chatbots and Conversational AI, and client intake business functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Zaparas Lawyers implemented Microsoft 365 to modernize Collaboration across the firm. The Microsoft 365 deployment consolidated core collaboration capabilities including Exchange Online email, SharePoint document management, OneDrive personal file sync and Microsoft Teams for real time collaboration, aligning with Collaboration functional workflows such as secure document sharing, version control and internal communications. Deployment covered practice groups and back office functions for a 135 employee Australian professional services firm, with a centralized tenancy and identity management model consistent with Microsoft 365 architectures. The full application name Microsoft 365 appears in the firm's public web assets, reflecting an integrated cloud service footprint.
Operational scope emphasized legal practice delivery, administration and knowledge management, where Collaboration workflows such as document lifecycle, coauthoring and email continuity are primary. Governance practices included centralized tenant administration, role based access control and document retention policy configuration to support legal records and compliance requirements. Integrations are not specified in source materials, so the implementation description focuses on Microsoft 365 Collaboration platform architecture that centralizes identity, content services and communication. This positions Microsoft 365 Collaboration as the primary productivity and content collaboration platform for Zaparas Lawyers.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience, CRM | CRM |
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2017 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Zaparas Lawyers
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Zaparas Lawyers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Zaparas Lawyers Technographics
Zaparas Lawyers is a Professional Services organization based in Australia,
with around 135 employees and annual revenues of $25.0 million.
Zaparas Lawyers operates a diverse technology stack with applications such as
LawMaster, Ruby Live Chat and Microsoft 365,
covering areas like Legal Practice Management, Chatbots and Conversational AI and Collaboration.
Zaparas Lawyers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Actionstep, Ruby and Microsoft.
Zaparas Lawyers recently adopted applications including
Optimizely Intelligence Cloud in 2020, Qualtrics Email Survey in 2020 and Atlassian Jira Service Desk in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zaparas Lawyers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zaparas Lawyers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zaparas Lawyers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.