Ostrava-Poruba, 708 00,
Czech Republic
Zebra systems, s.r.o. Technographics
Zebra systems, s.r.o. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zebra systems, s.r.o. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24 Zebra systems, s.r.o. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zebra systems, s.r.o. has purchased the following applications: Microsoft 365 for Collaboration in 2019, FreshDesk Customer Support for Customer Support in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zebra systems, s.r.o. is running and its propensity to invest more and deepen its relationship with Microsoft , Freshworks , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zebra systems, s.r.o. revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zebra systems, s.r.o. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zebra systems, s.r.o. Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Zebra systems, s.r.o. deployed Microsoft 365 as its Collaboration platform. The 24-employee Czech Republic professional services firm provisions Microsoft 365 as a cloud SaaS subscription to centralize productivity and team collaboration across the organization.
Microsoft 365 is implemented to deliver standard Collaboration capabilities, including Exchange Online email, Microsoft Teams for meetings and chat, SharePoint Online for document libraries, OneDrive for Business for user file sync, and Office applications for content creation. The company’s public website references indicate Microsoft 365 artifacts are surfaced externally on the corporate site, reflecting use for document sharing and client-facing communication links. Administrative control is exercised through the Microsoft 365 admin center and Azure Active Directory identity services, enabling tenant-level governance, user provisioning, and basic security and access controls. The deployment supports business functions in internal collaboration, email and calendaring, document management, and client communication workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Zebra systems, s.r.o. implemented FreshDesk Customer Support. The FreshDesk Customer Support deployment is embedded on the company website to centralize inbound customer inquiries for the Czech Republic professional services firm, and it is classified under the Customer Support category.
The implementation emphasizes core Customer Support capabilities common to the category, including ticket creation from web forms and email, a searchable knowledge base for repeat inquiries, templated responses for consistent communication, and automated routing to designated owners. Configuration appears scaled to a 24 employee organization, with lightweight SLA rules, priority tagging, and role based access to separate support responsibility from other business functions.
Operationally the system covers customer facing support across the firm, with ticket ownership workflows and escalation paths defined to ensure case visibility and handoff. Governance focuses on centralized ticket queue management, named responders for defined issue types, and iterative configuration of automation and response templates to align support processes with day to day service delivery.
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Marketing Automation | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Zebra systems, s.r.o. deployed Microsoft Azure Cloud Services to host and run its public website, adopting a cloud-native approach within the Application Hosting and Computing Services category. The implementation centralizes web-facing compute and storage in a company controlled Azure subscription, providing platform-managed web hosting, scalable compute instances, object storage for digital assets, and secure transport for customer traffic. Microsoft Azure Cloud Services supports the firm’s customer-facing web presence and online service delivery, aligning the Application Hosting and Computing Services platform with marketing and client engagement business functions.
Operational scope is the corporate website and supporting web applications as published on zebra.cz, managed by the internal IT function and serving the firm’s professional services activities in the Czech Republic. Configuration and operational controls reflect standard category capabilities such as automated provisioning, monitoring and logging, role based access control, and backup and restore for web assets, enabling centralized subscription governance and routine platform administration. Integrations are limited to the company website and its web application stack as surfaced on the site, with platform level content delivery and certificate management functionality used to maintain availability and secure customer traffic.
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Zebra systems, s.r.o.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Zebra systems, s.r.o. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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