Zillow Group, Inc.
1301 Second Avenue Floor 31,
Seattle, 98101, WA,
United States
Seattle, 98101, WA,
United States
1 206-470-7000
Professional Services
Zillow Group, Inc. Technographics
Zillow Group, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zillow Group, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5724 Zillow Group, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zillow Group, Inc. has purchased the following applications: Zuora Billing for Subscription and Recurring Billing in 2022, Sterling Background Check for BackGround Screening in 2019, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zillow Group, Inc. is running and its propensity to invest more and deepen its relationship with Zuora , Sterling Talent Solutions , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zillow Group, Inc. revenues, which have grown to $1.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zillow Group, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zillow Group, Inc. Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zuora | Legacy | Zuora Billing | Subscription and Recurring Billing | ERP Financial Management | n/a | 2022 | 2022 |
In 2022 Zillow Group, Inc. implemented Zuora Billing. Zillow Group, Inc. uses Zuora Billing on their website to orchestrate subscription commerce and recurring charge flows for its consumer and professional services offerings.
Zuora Billing, in the Subscription and Recurring Billing category, was configured to manage core subscription and recurring billing capabilities including subscription lifecycle management, product catalog pricing, recurring billing schedules, invoice generation, proration and amendments, and credit and debit adjustments. The implementation leverages Zuora Billing APIs to connect website checkout and customer account workflows, enabling automated billing runs and programmatic invoice issuance and delivery.
Operational ownership is centered on billing and finance teams, with the application supporting customer billing, revenue operations and account management functions across Zillow's online property services. Governance practices described in the implementation emphasize configuration controls for rate plans and billing schedules, established workflows for invoice dispute and adjustment processing, and monitoring of scheduled billing runs.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2019 | 2019 |
In 2019 Zillow Group, Inc. implemented Sterling Background Check as its BackGround Screening provider to support early talent recruiting and onboarding. The deployment was scoped to early talent and recruiting functions in Seattle where coordinators manage internship hiring, candidate communications, and onboarding orientation workflows.
Sterling Background Check was configured to manage candidate screening orders, identity verification, criminal and employment verifications, results reporting, and case management, aligning with standard BackGround Screening capabilities. The Sterling Background Check application was embedded into candidate-facing communications and recruiter dashboards to centralize screening status and exception handling for intern candidates.
The solution integrated with internal applicant tracking systems, specifically Workday and TalentWise, to update applicant records and to support recruiter follow up and onboarding handoffs. Governance focused on recruiting and HR onboarding processes, with workflows routing screening status to coordinators and orientation teams, and procedural controls for candidate consent and data handling.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Zillow Group, Inc. implemented Zoom as its Audio Video and Web Conferencing solution. The deployment surfaces Zoom on their website to present meeting links and client join flows for customer interactions and internal virtual collaboration, leveraging cloud hosted Zoom services and client applications as the primary conferencing layer.
Functional configuration emphasizes standard Audio Video and Web Conferencing capabilities, including meetings, webinar functionality, screen sharing, cloud recording, and centralized meeting management. Governance is managed through the Zoom administrative console with account level controls, meeting policy configuration, and role based administration to align conferencing workflows with corporate communications and customer engagement processes, while web embedding handles scheduling and join orchestration observed on the company website.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2019 | 2019 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Zillow Group, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Zillow Group, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zillow Group, Inc. IT executives and key decision makers. This section highlights Zillow Group, Inc.'s latest recorded technology evaluations, including Kong Enterprise API Management Platform for API Management on 2026-03-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zillow Group, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Zillow Group, Inc. Technographics
Zillow Group, Inc. is a Professional Services organization based in United States,
with around 5724 employees and annual revenues of $1.96 billion.
Zillow Group, Inc. operates a diverse technology stack with applications such as
Zuora Billing, Sterling Background Check and Zoom,
covering areas like Subscription and Recurring Billing, BackGround Screening and Audio Video and Web Conferencing.
Zillow Group, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zuora, Sterling Talent Solutions and Zoom Video Communications.
Zillow Group, Inc. recently adopted applications including
Zuora Billing in 2022, DocuSign eSignature in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zillow Group, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zillow Group, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zillow Group, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.