Mumbai, MH, 400064,
India
ZingHR Technographics
ZingHR Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ZingHR and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 625 ZingHR employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ZingHR has purchased the following applications: Microsoft 365 for Collaboration in 2020, Pipedrive CRM for CRM in 2021, Intuit Mailchimp Mandrill for Transactional Email in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ZingHR is running and its propensity to invest more and deepen its relationship with Microsoft , Pipedrive , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ZingHR revenues, which have grown to $16.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ZingHR intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ZingHR Tech Stack and Enterprise Applications
ZingHR Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, ZingHR implemented Microsoft 365 as its primary Collaboration platform. The deployment of Microsoft 365 is visible on the company website and serves as a core collaboration and productivity layer for the organization.
The Microsoft 365 implementation included standard Collaboration capabilities such as Exchange Online for corporate email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, and OneDrive for user file sync. Configuration work would have encompassed tenant provisioning, user and license management, and mail routing aligned with corporate accounts.
Operational coverage extended across ZingHR’s 625 employees in India, supporting cross functional workstreams including HR, product, sales, and professional services teams. The presence of Microsoft 365 on the public site indicates tenant-level provisioning and service usage that surface both internal collaboration and public facing communication elements.
Governance and administration were organized around centralized tenant administration and identity controls using Azure Active Directory, with role based access and license management to align Collaboration services to departmental needs. Microsoft 365 provides the collaboration fabric connecting ZingHR Microsoft 365 Collaboration to core business functions for internal communication and document lifecycle management.
|
ZingHR CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pipedrive | Legacy | Pipedrive CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, ZingHR deployed Pipedrive CRM as its customer relationship management platform. Pipedrive CRM is embedded on ZingHR's public website to capture inbound leads and initiate qualification workflows.
The implementation focuses on core CRM capabilities including pipeline and deal tracking, contact and activity management, and task based sales workflows. Configuration emphasized pipeline stage standardization, custom fields for client and contact profiles, and automated activity reminders to support sales and account management processes.
Website lead capture is integrated into Pipedrive CRM to create and route leads into structured pipelines, enabling sales and marketing teams in India to manage qualification and follow up. Governance elements include defined pipeline ownership, activity service level agreements, and role based access controls within the CRM to align sales operations and marketing workflows.
ZingHR implemented Pipedrive CRM, categorized as CRM, to support sales and lead management business functions. The implementation centers on front line sales automation, centralized contact records, and web driven lead ingestion as the primary customer engagement record for the company website.
|
|
|
|
|
Customer Support | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
ZingHR PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2016 | 2016 |
In 2016, ZingHR implemented Intuit Mailchimp Mandrill as its Transactional Email platform. Intuit Mailchimp Mandrill is instrumented on the ZingHR website to deliver event driven customer communications and system notifications for the company's Professional Services operations in India.
The deployment leverages category standard capabilities of the Transactional Email platform, including SMTP and REST API based sending, template management and personalization, and delivery monitoring and suppression controls. ZingHR uses Intuit Mailchimp Mandrill templates and programmatic triggers to centralize message formatting and reduce manual email composition, while webhooks provide feedback loops for bounce and complaint handling.
Operational ownership is centered on web and product engineering teams with close coordination from customer operations, ensuring transactional templates and API keys are governed centrally. This configuration positions ZingHR Intuit Mailchimp Mandrill Transactional Email as the primary channel for automated, transactional communications originating from the ZingHR website.
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
ZingHR IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at ZingHR
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ZingHR Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||