Kirkland, 98033, WA,
United States
Ziply Fiber. Technographics
Ziply Fiber. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ziply Fiber. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Ziply Fiber. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ziply Fiber. has purchased the following applications: Globys Pay for Payment Processing in 2019, Knowledge Anywhere LMS for Learning and Development in 2020, LogMeIn BoldChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ziply Fiber. is running and its propensity to invest more and deepen its relationship with Globys , Knowledge Anywhere , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ziply Fiber. revenues, which have grown to $152.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ziply Fiber. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ziply Fiber. Tech Stack and Enterprise Applications
Ziply Fiber. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Globys | Legacy | Globys Pay | Payment Processing | ERP | n/a | 2019 | 2020 |
In 2019, Ziply Fiber selected Globys Pay modules to power a new business portal focused on invoice reporting, analytics and online payments. The SaaS implementation was chosen in late 2019 and the commercial portal launched in 2020, covering finance and accounts receivable invoice to cash processes in the United States.
The deployment used Globys Pay as a cloud SaaS application integrated into Ziply Fiber's commercial portal, delivering modules for invoice reporting, analytics, and online payments. Configuration emphasized invoice to cash workflows, billing visibility for business customers, Payment Processing capability, and analytics instrumentation to support receivables operations.
Project execution was rapid, with the vendor reporting a four month timeline from kickoff to launch, and the rollout targeted finance and accounts receivable teams across Ziply Fiber's US operations. Governance centered on portal provisioning and operational handoff to finance, with Globys Pay surfacing invoice reporting and online payment processing functionality within the business portal.
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Ziply Fiber. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Knowledge Anywhere | Legacy | Knowledge Anywhere LMS | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, Ziply Fiber migrated training from Cornerstone to Knowledge Anywhere LMS to rapidly deploy a single Learning and Development platform for internal employees and multiple vendor partners across the Pacific Northwest. The migration concentrated on onboarding, product updates and extended enterprise training, consolidating HR and partner-facing learning programs under one application.
The Knowledge Anywhere LMS deployment established separated universities including a Vendor University, configured distinct course catalogs and enrollment flows for internal and partner audiences, and implemented exportable reporting to support partner specific course management. Functional modules emphasized onboarding curricula, product update content, and extended enterprise learning workflows consistent with Learning and Development platforms.
Operational scope covered HR and extended enterprise teams and multiple vendor partners in the Pacific Northwest, and rollout was staged to avoid disrupting business operations. Governance controls were applied to centralize administration while enabling partner level course management through segregated universities and reporting exports. The implementation delivered separated universities and exportable reporting to enable partner specific course management without disrupting business operations.
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Ziply Fiber. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Ziply Fiber implemented LogMeIn BoldChat on its public website to provide a conversational customer interface. The deployment centers on the LogMeIn BoldChat web widget and is classified under Chatbots and Conversational AI, delivering real time customer interactions directly through the corporate site.
Configuration emphasized customer facing chat workflows, including real time messaging, automated routing to available agents, canned responses and session transcript capture for case handoff. The LogMeIn BoldChat implementation supports both automated bot interactions and agent assisted chat, aligning with customer support and online sales inquiry handling.
Operationally the application is embedded on the website to capture and triage inbound customer contacts and sales leads, with primary business functions impacted being customer care and digital sales engagement. The deployment is structured as a browser based widget that requires agent console access for support staff and integrates into web channel workflows.
Governance focused on configuring routing rules, standardized response templates and chat handling workflows to align with existing support processes, with rollout concentrated on web channels. The approach follows common Chatbots and Conversational AI patterns such as session logging and escalation workflows to preserve operational traceability.
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Ziply Fiber. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2019 | 2020 |
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Ziply Fiber. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Ziply Fiber. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2020 |
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Ziply Fiber. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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Caller ID | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ziply Fiber. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ziply Fiber.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ziply Fiber. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||