Zoom
55 Almaden Boulevard 6th Floor,
San Jose, 95113, CA,
United States
San Jose, 95113, CA,
United States
1 888-799-9666
Professional Services
Zoom Technographics
Zoom Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zoom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7420 Zoom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zoom has purchased the following applications: LeanData Matching for Account Based Marketing in 2019, Oracle Transactional Business Intelligence (OTBI) for Analytics and BI in 2021, Lever ATS for Applicant Tracking System in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zoom is running and its propensity to invest more and deepen its relationship with LeanData , Metadata , TechTarget or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zoom revenues, which have grown to $4.53 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zoom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zoom Data, Technology Stack, and Enterprise Applications
CRM
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Transactional Business Intelligence (OTBI) | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Lever Hire | Legacy | Lever ATS | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
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Employee Experience | HCM |
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2020 | 2020 |
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HR Service Delivery | HCM |
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2020 | 2020 |
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Interview Scheduling | HCM |
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2018 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | IaaS |
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2020 | 2020 |
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Secure Web Gateways (SWG) | IaaS |
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2021 | 2021 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2012 | 2012 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
Procurement
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Procurement |
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2019 | 2019 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
ERP Financial Management
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Field Service Management | ERP Services and Operations |
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2019 | 2019 |
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Field Service Management | ERP Services and Operations |
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2020 | 2020 |
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Lease Management | ERP Services and Operations |
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2018 | 2018 |
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Legal Practice Management | ERP Services and Operations |
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2019 | 2019 |
IT Asset Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2019 | 2019 |
Investment Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2019 | 2019 |
PPM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2018 | 2018 |
IT Decision Makers and Key Stakeholders at Zoom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Subscribe |
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Accounts Receivable Specialist | Manager | Finance | Subscribe |
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| Subscribe |
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Accounts Receivable Specialist, Channels | Manager | Finance | Subscribe |
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Head of AR, Credit & Collections | Director | Finance | Subscribe |
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Lead Project Engineer | Manager | Finance | Subscribe |
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Global Chief Information Officer | CXO | IT | Subscribe |
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Corporate CIO | CXO | Finance | Subscribe |
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| Subscribe |
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AV Manager, Professional Services | Manager | Operations | Subscribe |
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Head of Corporate IT | Director | Finance | Subscribe |
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Head of Finance Systems Excellence | Director | IT | Subscribe |
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Corporate Controller | Director | Finance | Subscribe |
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Senior Manager, Finance Systems | Manager | IT | Subscribe |
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Head of General Ledger | Director | Finance | Subscribe |
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Head of Procurement and Sourcing | Director | Procurement | Subscribe |
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| Subscribe |
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Chief Operating Officer & Interim Chief Legal Officer | CXO | Legal | Subscribe |
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| Subscribe |
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Chief Privacy, Compliance and Ethics Officer, Deputy General Counsel | CXO | Finance | Subscribe |
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General Counsel | CXO | Finance | Subscribe |
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| Subscribe |
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HR Manager, Business Partners | Manager | HR | Subscribe |
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Global Head of Talent Acquisition | Director | HR | Subscribe |
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| Subscribe |
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Global Head of Talent and Organizational Development | Director | HR | Subscribe |
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Global Head of Talent Sourcing | Director | Procurement | Subscribe |
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| Subscribe |
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Head of Global Talent Sourcing and Engagement | Director | Procurement | Subscribe |
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Head Of Customer Support | Director | Customer Service | Subscribe |
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Head of Global Channel Customer Experience | Director | Customer Service | Subscribe |
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Customer Success Manager | Manager | Customer Service | Subscribe |
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Customer Success Manager | Manager | Customer Service | Subscribe |
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Head of Customer Success Operations and Enablement | Director | Customer Service | Subscribe |
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Head of Customer Success, Contact Center Digital Customer Experience | Director | Customer Service | Subscribe |
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Apps Being Evaluated by Zoom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||