Zoopla
The Cooperage 5 Copper Row,
London, SE1 2LH,
United Kingdom
London, SE1 2LH,
United Kingdom
44 20 3544-1000
Professional Services
Zoopla Technographics
Zoopla Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zoopla and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Zoopla employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zoopla has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, CIPHR HR for Core HR in 2017, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zoopla is running and its propensity to invest more and deepen its relationship with Oracle , CIPHR , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zoopla revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zoopla intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zoopla Tech Stack and Enterprise Applications
Zoopla ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Zoopla implemented Oracle NetSuite ERP as a SaaS ERP Financial solution for both Zoopla and uSwitch. The project delivered the Oracle NetSuite ERP system in an accelerated eight week timeline, during which internal staff reached super user status and core finance processes were prioritized for immediate operational use.
Configuration and functional scope centered on mapping and configuring Order to Cash, Procure to Pay, and Record to Report workflows, producing System Design Documentation and managing Requests for Change. The implementation included NetSuite user security matrices configured for both Zoopla and uSwitch, scripted UAT test cases, structured defect resolution processes, and targeted one to one training sessions for end users and super users.
Project delivery was managed using a hybrid Agile Waterfall methodology, with daily standups for the internal project team and weekly steering meetings led by a single point of contact between Finance and consultants. Risk and issue management was maintained through an Issues Log with active escalation paths, and the project manager led UAT, authored test scripts, managed defect remediation, and coordinated sign off on system deliverables.
Deployment leveraged Oracle NetSuite ERP as a SaaS architecture provisioned for multi entity operations, enabling centralized finance controls and role based access configured via NetSuite user security matrices. The accelerated eight week rollout emphasized frequent stakeholder workshops, close governance, and mapping of finance function workflows to the ERP Financial application to establish transactional capability quickly.
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Zoopla HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CIPHR | Legacy | CIPHR HR | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Zoopla implemented CIPHR HR. The deployment of CIPHR HR, classified as Core HR, was initiated to help the HR team be seen as less of an administrative function and to streamline onboarding by giving new hires access to an HR system prior to joining, according to Claire Chester, Group HR & Systems Advisor.
The implementation centered on Core HR capabilities typical of CIPHR HR, with configuration of employee records, an onboarding and new-starter workflow, and employee self-service access provisioned for pre-join visibility. Functional modules emphasized include onboarding automation, central HR recordkeeping, and configurable workflows to capture new-hire data and documentation before first day.
Operational scope covered the HR function along with hiring managers and incoming employees across Zoopla, consolidating onboarding touchpoints inside the CIPHR HR environment. The system was used to provide role-based access for new starters and managers, and to centralize starter forms and introductory content so hires could engage with company materials ahead of arrival.
Governance and process changes were driven by HR ownership, with CIPHR HR configured to enforce standardized onboarding steps and approval paths, shifting administrative burden from manual tasks to system-driven workflows. The narrative emphasizes structural change in onboarding and employee self-service within Zoopla, anchored on the CIPHR HR Core HR deployment.
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Payroll | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2017 | 2017 |
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Zoopla Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Zoopla implemented Zoom in the Audio Video and Web Conferencing category. Zoopla uses Zoom on their website, embedding the Zoom meeting and webinar client to enable browser based video sessions for customer facing interactions and for internal meetings.
The deployment follows a cloud hosted SaaS model for the Zoom application, with the Zoom client embedded into Zoopla's public web front end to permit session initiation directly from site pages. Functional modules reflected in the implementation include real time meetings, webinar capabilities, participant management, screen sharing, and recording controls, aligning with common Audio Video and Web Conferencing workflows.
Operational coverage targets corporate communications and customer engagement, with administration centralized to manage account provisioning, meeting policies, and access controls. Governance activity centers on embedding controls for privacy and consent on web pages and coordinating web development, compliance, and IT teams to sustain the Zoom application on Zoopla's site.
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Collaboration | Collaboration |
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2011 | 2011 |
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Zoopla Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Zoopla CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Zoopla ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Zoopla TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2023 | 2023 |
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Zoopla PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Zoopla IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Zoopla CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Zoopla
| First Name | Last Name | Title | Function | Department | Phone | |
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Accounts Receivable Specialist | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Head of HR Operations and Reward | Director | HR | |
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HR Business Partner | Manager | HR | |
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Chief People Officer | CXO | HR | |
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Payroll and Benefits Manager | Manager | HR | |
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Chief Technology Officer | CXO | IT | |
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Product Director | Director | Finance | |
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VP of Software | VP | IT | |
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Director Of Engineering | Director | Finance | |
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Apps Being Evaluated by Zoopla Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zoopla IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zoopla digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Zoopla Technographics
Zoopla is a Professional Services organization based in United Kingdom,
with around 600 employees and annual revenues of $120.0 million.
Zoopla operates a diverse technology stack with applications such as
Oracle NetSuite ERP, CIPHR HR and Zoom,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
Zoopla has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, CIPHR and Zoom Video Communications.
Zoopla recently adopted applications including
ComplyAdvantage Mesh in 2023, Zoom in 2021 and Contentful Content Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zoopla’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zoopla’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zoopla technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.