Zuora
101 Redwood Shores Parkway,
Redwood City, 94065, CA,
United States
Redwood City, 94065, CA,
United States
1 888-976-9056
Professional Services
Zuora Technographics
Zuora Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zuora and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1549 Zuora employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zuora has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Greenhouse ATS for Applicant Tracking System in 2012, GumGum for Artificial Intelligence Marketing in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zuora is running and its propensity to invest more and deepen its relationship with Oracle , Zuora , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zuora revenues, which have grown to $457.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zuora intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zuora Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Zuora implemented Oracle NetSuite ERP to establish a standardized ERP Financial backbone for revenue accounting and order-to-cash workflows. The deployment targeted the Revenue Accounting team and was oriented around month-end close activities, account reconciliations, journal entries, revenue calculations, and support for audit and SOX controls as described in the Revenue Accounting Analyst role.
The implementation configured core ERP Financial capabilities including general ledger processing, accounts receivable transaction management, and revenue recognition controls aligned with subscription billing patterns. Oracle NetSuite ERP was used to automate recurring journal entries and to centralize revenue calculation and reporting, and the rollout included UAT testing and configuration work tied to product implementation activities.
Integrations and operational coverage focused on the end-to-end order-to-cash chain, with explicit operational links to Deal Desk, IT, Professional Services Operations, and Billing operations. The system served as the transactional and reporting hub for monthly revenue close, reconciliations, reporting and analysis, and it provided the revenue system context for cross-functional processes between finance and operational teams.
Governance and workflow restructuring emphasized formalized month-end close procedures, documented reconciliation workflows, and participation in special projects and UAT cycles to support ongoing subscription business model requirements. The deployment positioned Oracle NetSuite ERP as Zuora ERP Financial infrastructure for revenue accounting, enabling coordinated processes across finance, billing, deal structuring, and professional services operations.
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Subscription and Recurring Billing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, Zuora implemented Greenhouse ATS. Greenhouse ATS is an Applicant Tracking System deployed to centralize end to end recruiting for the company's professional services organization and to align the recruiting team and hiring managers around a standardized Recruitment Engagement Process.
The implementation focused on configuring full life cycle recruitment workflows including candidate sourcing pipelines, applicant tracking, interview orchestration, structured assessment workflows, and reporting. Recruiters were expected to become Greenhouse ATS experts and ensure all activity is tracked and maintained with 100% accuracy for reporting needs, supporting talent market research, passive candidate engagement, sourcing campaigns, referral generation, and event-driven sourcing. Operational ownership resides with the recruiting team and hiring managers, with governance rules that mandate regular progress updates, pipeline tracking against targets such as time to fill and quality of hire, and process accountability embedded into recruiter responsibilities.
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Core HR | HCM |
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2016 | 2016 |
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Employee Experience | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2016 | 2016 |
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Talent Sourcing | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Zuora deployed GumGum on its website to support marketing and digital advertising activities. Zuora implemented GumGum as an Artificial Intelligence Marketing application to surface contextual advertising, perform image and content analysis, and enable on-site audience targeting tied to the corporate web presence.
The deployment is web-facing, integrating GumGum directly with the Zuora website and operated by marketing and demand generation teams to drive campaign creative placement and content-informed targeting. Configuration centers on client-side web integration and content signal ingestion, with operational coverage focused on the corporate site and associated marketing workflows, while governance and iteration are managed through marketing operations and web content owners.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2012 | 2012 |
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Intelligent Process Automation | AI-Powered Application |
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2023 | 2023 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Zuora
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Zuora Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Zuora Technographics
Zuora is a Professional Services organization based in United States,
with around 1549 employees and annual revenues of $457.0 million.
Zuora operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and GumGum,
covering areas like ERP Financial, Applicant Tracking System and Artificial Intelligence Marketing.
Zuora has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and GumGum.
Zuora recently adopted applications including
Klarity IDP in 2023, Drift AI Chatbot in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zuora’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zuora’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zuora technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.