Zyllem
71 Ayer Rajah Crescent,
Singapore, 139951,
Singapore
Singapore, 139951,
Singapore
65 6750 4779
Professional Services
Zyllem Technographics
Zyllem Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zyllem and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Zyllem employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zyllem has purchased the following applications: Xero for ERP Financial in 2015, BambooHR ATS for Applicant Tracking System in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zyllem is running and its propensity to invest more and deepen its relationship with Xero , PayPal , BambooHR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zyllem revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zyllem intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zyllem Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Zyllem implemented Xero as its ERP Financial system to centralize accounting for customer receipts, bank transfers, PayPal transactions, and payments to drivers. The deployment targeted finance, operations, and customer support functions and supported day to day coordination between the deliveries platform, forwarder service providers, and the internal software IT department for system upgrades and improvements.
Xero was configured to support core ERP Financial workflows including daily receipt entry, accounts receivable monitoring, and recording payments to drivers and riders. Configuration emphasized transaction level recording for cheques, bank transfers, and PayPal receipts, and included the production of remittance advices after bank transfers to drivers, preserving an auditable payment trail in Xero.
Operational processes were structured so that customer service handled inbound and outbound internet telephone calls using the Zendesk system to resolve delivery incidents and driver queries, while finance staff entered and reconciled receipts in Xero on a daily cadence. The implementation covered account monitoring activities, including investigation of non payments and delayed payments, tying customer account status to accounting entries recorded in Xero.
Governance was enforced through daily operational handoffs between operations, finance, and IT, plus documented workflows for receipt capture, payment execution, and remittance notification. Outcomes reported within the implementation scope included rebuilt trust with customers and drivers through active case handling and restored communications, and consistent recording of payments and remittance information in Xero, aligning Zyllem Xero ERP Financial accounting and payments processes with operational workflows in Singapore.
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Payment Processing | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BambooHR | Legacy | BambooHR ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Zyllem implemented BambooHR ATS, deploying the Applicant Tracking System to manage job postings and candidate intake directly through its public careers page. The deployment uses the BambooHR ATS career site embedding pattern common for small professional services firms, capturing application forms, candidate profiles, and basic requisition workflows to centralize hiring activity for a 30 person HR scope.
BambooHR ATS was configured to support core applicant tracking capabilities including job requisition publishing, application intake, candidate pipeline stages, basic screening workflows, interview scheduling, and offer documentation, aligned to Zyllem's recruiting and HR functions. Governance emphasized role based access for hiring managers and HR admins, standardized candidate stage definitions, and web‑facing career site integration, with operational ownership residing in the HR team and hiring managers across the Singapore organization.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Zyllem implemented Microsoft 365 to provide core collaboration capabilities for its 30 person professional services operations based in Singapore. Microsoft 365 is surfaced on Zyllem's public website and functions as the firmwide Collaboration platform supporting internal communication, cloud document workflows, and shared calendaring.
The deployment focused on standard Microsoft 365 functionality including cloud email, document storage and sharing, real time collaboration tools, and tenant level identity and access management to support operations, client services, and finance. Architecture reflects a small business cloud deployment model with centralized tenant administration and browser surfaced components on the corporate website. Governance emphasized account provisioning and role based access controls, with configuration aligned to productivity, document lifecycle, and team collaboration workflows.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Zyllem
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Zyllem Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Zyllem Technographics
Zyllem is a Professional Services organization based in Singapore,
with around 30 employees and annual revenues of $3.0 million.
Zyllem operates a diverse technology stack with applications such as
Xero, BambooHR ATS and Microsoft 365,
covering areas like ERP Financial, Applicant Tracking System and Collaboration.
Zyllem has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Xero, BambooHR and Microsoft.
Zyllem recently adopted applications including
Wix.com in 2021, Google Cloud Platform (GCP) in 2021 and Wix Hosting in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zyllem’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zyllem’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zyllem technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.