List of Alacer Hotel PMS Customers
Cambridge, CB24 4UQ,
United Kingdom
Since 2010, our global team of researchers has been studying Alacer Hotel PMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Alacer Hotel PMS for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Alacer Hotel PMS for Hotel Property Management include: Hampton Manor, a United Kingdom based Leisure and Hospitality organisation with 50 employees and revenues of $6.0 million, Park House Hotel & Spa, a United Kingdom based Leisure and Hospitality organisation with 50 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Alacer Hotel PMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Alacer Hotel PMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Hampton Manor | Leisure and Hospitality | 50 | $6M | United Kingdom | Alacer | Alacer Hotel PMS | Hotel Property Management | 2020 | n/a | In 2020 Hampton Manor deployed Alacer Hotel PMS. The Alacer Hotel PMS implementation centralized core property management for the 50-employee leisure and hospitality operation in the United Kingdom, Apps Category: . The implementation focused on standard property management capabilities consistent with a hotel PMS, including reservations management, front desk check-in and check-out workflows, rate and inventory controls, guest profile and folio management, housekeeping task coordination, and integrated payment capture. Alacer Hotel PMS was configured for role-based access and operational profiles to reflect front office and housekeeping staff responsibilities, and to support daily operational automation of booking confirmations and invoice generation. Operational integration points were explicitly established with third-party suppliers named in Hampton Manor contracts, including payment processing links to Verifone, booking channel connectivity with I Booked Online ltd, WiFi and guest connectivity services via Cloud4Wi Lanasalot Limited, and access control coordination with Assa Abloy. The deployment also referenced contractual use of Microsoft services and other third parties for advertising, marketing, and analytics, with data exchange scoped to reservation, payment, and anonymised usage statistics as required to operate those services. Governance for data access and third-party processing was framed by existing contractual obligations, privacy notices, and cookie disclosures, with procedures to limit data sharing to fields required by each supplier and to anonymise site analytics. The rollout emphasized contractual controls and secure handling of guest and transactional data consistent with the stated third-party relationships, and operational guidance was provided to ensure third parties only received data necessary to deliver their services. | |
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Park House Hotel & Spa | Leisure and Hospitality | 50 | $6M | United Kingdom | Alacer | Alacer Hotel PMS | Hotel Property Management | 2021 | n/a | Park House Hotel & Spa implemented Alacer Hotel PMS in 2021, deploying Alacer Hotel PMS to govern Hotel PMS functions for spa bookings and front desk operations. The initial deployment emphasized booking spa days, scheduling treatments, and selling retail products through the Alacer Hotel PMS user interface, reflecting operational priorities for guest-facing service and appointment scheduling. Configuration centered on reservation and appointment scheduling modules, point-of-sale retail transaction flows, and cashiering workflows used by spa reception staff. Role-based access was configured for spa receptionist and key holder duties, with controls for end of shift banking and sales recording embedded in standard transaction processes. Operational coverage was scoped to the spa and reception departments at the Park House Hotel & Spa site, where staff workflows for appointment booking and retail sales were centralized in the Alacer Hotel PMS. The implementation preserved continuity with earlier staff experience using the Alacer hospitality system for spa bookings in 2018, supporting faster user adoption for appointment scheduling and guest check-in related tasks. Governance focused on operational procedures and training for reception and spa teams, aligning user roles with cash handling and sales workflows in the Alacer Hotel PMS. Documentation emphasized daily shift handover, appointment confirmations, and retail posting processes to ensure consistent front desk and spa operations under the Hotel PMS environment. |
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