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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Alacer Online Bookings Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Lucknam Park Hotel & Spa Leisure and Hospitality 140 $14M United Kingdom Alacer Alacer Online Bookings Reservation and Booking Management 2022 n/a In 2022, Lucknam Park Hotel & Spa implemented Alacer Online Bookings. The deployment was operational on-site at the hotel in Ford Chippenham, England, and was actively used by front-desk and reservations staff, including a Reservations Specialist who documented daily use from July 2022 to July 2023. Apps Category . The Alacer Online Bookings implementation focused on core reservations and guest services booking capabilities, including making and troubleshooting room reservations, configuring and booking packaged offerings such as fine dining at the Michelin star restaurant and The Brasserie, spa treatment scheduling, and equestrian activity reservations. The application was used to consult with guests and match the hotel s full range of services to individual guest itineraries, capturing multi-service bookings and package details within the booking flow. Operational coverage centered on the reservations function and its coordination with food and beverage, spa, and equestrian operations, extending to booking third-party services for guests such as individual and guided transfers, excursions, falconry, archery, clay pigeon shooting, and tickets for museums and events. Governance was delivered through role-based use by reservations staff and on-site processes for consulting, confirming and troubleshooting guest bookings, embedding Alacer Online Bookings into the hotel s guest-facing service workflows and standard operating procedures.
Rothay Manor Hotel Leisure and Hospitality 33 $4M United Kingdom Alacer Alacer Online Bookings Reservation and Booking Management 2020 n/a In 2020 Rothay Manor Hotel implemented Alacer Online Bookings on its public website to capture direct reservations and to centralize online booking workflows, the Apps Category . The deployment of Alacer Online Bookings provides a customer-facing booking widget and a staff-facing administration console, and the full product name Alacer Online Bookings is used to manage availability and rate visibility for the property. Configuration emphasizes calendar-based inventory controls, guest information capture, and reservation record management for front-desk and reservations staff. Operational scope is reservations and front-of-house booking operations across the property, with governance focused on staff access controls and process changes to centralize direct bookings through Alacer Online Bookings.
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