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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Apizee Contact Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Apizee Professional Services 50 $6M France Apizee Apizee Contact Customer Engagement 2013 n/a In 2013, Apizee implemented Apizee Contact. Apizee Contact was embedded on Apizee's public website and is referenced using the Apps Category . The deployment established a web-facing contact interface for prospect and client engagement, centrally configured by Apizee's product and customer operations teams. The implementation scope was website-only and focused on customer service and pre-sales interactions. The Apizee Contact configuration emphasized web-based contact capabilities, including a chat widget, real-time audio and video session initiation, and session routing and management consistent with contact application functionality. Implementation work included UI placement on site pages, form capture and session handoff workflows to internal agents, and administrative controls for availability and session diagnostics. Governance covered operational ownership by customer operations, escalation workflow definition, and iterative adjustments to widget behavior. No external system integrators or named integrations were reported.
CCI Paris IdF Government 2300 $500M France Apizee Apizee Contact Customer Engagement 2016 n/a In 2016, CCI Paris IdF implemented Apizee Contact, Category . The deployment embedded Apizee Contact on the public-facing website to enable real-time web communication for citizen and business inquiries, positioning the application as the primary online contact channel for the institution. Apizee Contact was configured to orchestrate browser-based contact sessions and to support front-office customer service workflows on the website. Operational scope was website-centric, affecting customer service and reception teams, with governance centered on online contact handling, access controls, and scripted engagement workflows aligned to regional service delivery.
Groupe Hospitalier Loos Haubourdin France Healthcare 350 $40M France Apizee Apizee Contact Customer Engagement 2019 n/a In 2019 Groupe Hospitalier Loos Haubourdin France implemented Apizee Contact on its public website, deploying Apizee Contact as an Apps Category patient-facing contact solution to enable real-time remote engagement with patients. The implementation centered on embedding the Apizee Contact web widget into appointment pages and patient access flows, positioning the application to support synchronous audio, video and chat interactions typical of contact and teleconsultation tooling. Operationally the deployment scoped to patient access and administrative front desk workflows, where Apizee Contact handled session initiation, user authentication at the web layer and live session orchestration to connect callers with hospital staff. Governance focused on operationalizing the application for clinical scheduling and administrative triage, with configuration of user roles and session handling to align the Apizee Contact implementation with hospital patient service processes.
Oil, Gas and Chemicals 15 $1M France Apizee Apizee Contact Customer Engagement 2018 n/a
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