List of Apple Business Chat Customers
Apple
One Apple Park Way,
Cupertino, 95014, CA,
United States
Cupertino, 95014, CA,
United States
1 408-996-1010
Manufacturing
166000
$416.2B
Since 2010, our global team of researchers has been studying Apple Business Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Apple Business Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Apple Business Chat for Chatbots and Conversational AI include: Ecosmart United States, a United States based Retail organisation with 419600 employees and revenues of $147.01 billion, Charter Communications, a United States based Construction and Real Estate organisation with 94500 employees and revenues of $55.09 billion, Estee Lauder, a United States based Consumer Packaged Goods organisation with 40470 employees and revenues of $14.33 billion, Frankfurt Airport Germany, a Germany based Transportation organisation with 19211 employees and revenues of $5.14 billion, Engaged Strategy, a Australia based Professional Services organisation with 8000 employees and revenues of $2.00 billion and many others.
Contact us if you need a completed and verified list of companies using Apple Business Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Apple Business Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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123Junk | Professional Services | 10 | $1M | United States | Apple | Apple Business Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, 123Junk implemented Apple Business Chat on its website to provide direct customer engagement and service channels. The deployment uses Apple Business Chat , as the Apps Category , to route web-initiated Messages conversations into the company contact flow for customer engagement and support.
The implementation centers on embedding Apple Business Chat entry points on the public site, enabling web visitors to open an inline Messages session and exchange text, images, and suggested replies. Functional capabilities configured include real-time messaging, rich link previews, and quick reply patterns typical of Apple Business Chat, supporting front line service and booking inquiries. Operational scope is the small business customer service team, with configuration focused on web to chat routing and agent handoff procedures, and governance concentrated on response processes and message handling norms for a lean, single-site operation.
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15 Degrees C | Retail | 10 | $1M | United States | Apple | Apple Business Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, 15 Degrees C implemented Apple Business Chat on its website. 15 Degrees C Apple Business Chat Customer Messaging provides a web-embedded conversational channel on the retailer's online storefront, enabling shoppers to initiate real-time text interactions and rich message exchanges from iOS devices, and supports customer support and e-commerce inquiry handling.
The deployment is a lightweight, cloud-managed channel operated by the company's small customer service group, configured to surface product availability, answer order questions, and escalate complex queries to established email and phone workflows. Governance is managed internally, with in-house staff maintaining response templates and day to day message handling, and the operational scope is limited to website-based customer engagement in the United States.
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1St Custom Software Development | Professional Services | 10 | $1M | United States | Apple | Apple Business Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, 1St Custom Software Development implemented Apple Business Chat on its website, creating a web-embedded conversational channel for client interactions. Apps Category .
Apple Business Chat was configured to provide standard business messaging capabilities under the Apple Business Chat framework, focusing on text messaging and interactive message flows common to in-browser chat entry points. The deployment centered on embedding the chat button and link into contact and product pages, and on configuring routing rules to direct inbound threads to the companys internal support and sales workflows.
Operational coverage was scoped to customer service and pre-sales functions and tailored to a small, 10-person organizational structure. Governance was implemented with a designated internal owner and documented response and escalation procedures to manage incoming conversations and maintain consistent handling across the team.
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21St Century Roofers | Construction and Real Estate | 10 | $1M | Canada | Apple | Apple Business Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, 21St Century Roofers deployed Apple Business Chat on its corporate website. The Apple Business Chat implementation sits in the Chatbots and Conversational AI category and is focused on customer engagement and lead capture for a small construction services firm.
The implementation is a lightweight web-based integration embedded on contact and quote pages, using Apple Business Chat to present business hours, quick reply options, and a guided inquiry flow that captures customer intent and contact details. In operational terms the deployment routes inbound messages to the company operations team for sales and service triage, with governance centered on shared inbox ownership, scripted responses and simple escalation paths to phone or scheduled site visits. Apple Business Chat for 21St Century Roofers supports the business functions of customer engagement and lead qualification within the Chatbots and Conversational AI category.
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24 7.ai | Professional Services | 15000 | $1.3B | United States | Apple | Apple Business Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 24 7.ai implemented Apple Business Chat, a Chatbots and Conversational AI solution, to provide a native messaging channel embedded on their public website for customer engagement. The rollout positioned Apple Business Chat as a primary conversational touchpoint for web visitors using Apple-enabled devices, linking digital inquiry flows to the companys customer service operations.
The Apple Business Chat implementation focused on standard conversational capabilities, including persistent chat threads, rich media messaging, suggested replies, and structured message templates to accelerate common service interactions. Configuration work emphasized message routing and live agent handoff logic consistent with Chatbots and Conversational AI deployment patterns, enabling seamless transition from automated conversational flows to human agents.
Deployment architecture concentrated on a web-embedded messaging entry point that surfaces Apple Business Chat to eligible visitors, with operational integration into 24 7.ais contact center workflows rather than replacing named backend systems. The implementation scope covered customer service and engagement teams, and was aligned to support session continuity and conversational context transfer between the web widget and agent consoles.
Governance activities accompanied the implementation, including updating conversational scripts, agent escalation playbooks, and compliance checks to meet platform messaging guidelines. Training and process updates were applied to contact center staff to manage chat escalation and maintain consistent conversational quality within the Apple Business Chat channel.
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Construction and Real Estate | 10 | $1M | United States | Apple | Apple Business Chat | Chatbots and Conversational AI | 2022 | n/a |
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Distribution | 30 | $3M | United States | Apple | Apple Business Chat | Chatbots and Conversational AI | 2021 | n/a |
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Transportation | 10 | $2M | Singapore | Apple | Apple Business Chat | Chatbots and Conversational AI | 2021 | n/a |
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Automotive | 10 | $1M | United States | Apple | Apple Business Chat | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 11 | $5M | United States | Apple | Apple Business Chat | Chatbots and Conversational AI | 2023 | n/a |
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Showing 1 to 10 of 3662 entries
Buyer Intent: Companies Evaluating Apple Business Chat
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Apple Business Chat. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Apple Business Chat for Chatbots and Conversational AI include:
- We Are 626, a United States based Media organization with 25 Employees
- Bosch, a Germany based Manufacturing company with 86800 Employees
- Dashbot, a United States based Professional Services organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Apple Business Chat Coverage
Apple Business Chat is a Chatbots and Conversational AI solution from Apple.
Companies worldwide use Apple Business Chat, from small firms to large enterprises across 21+ industries.
Organizations such as Ecosmart United States, Charter Communications, Estee Lauder, Frankfurt Airport Germany and Engaged Strategy are recorded users of
Apple Business Chat for Chatbots and Conversational AI.
Companies using Apple Business Chat are most concentrated in Retail, Construction and Real Estate and Consumer Packaged Goods, with adoption spanning over 21 industries.
Companies using Apple Business Chat are most concentrated in United States, Germany and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Apple Business Chat across Americas, EMEA, and APAC.
Companies using Apple Business Chat range from small businesses with 0-100 employees - 93.86%, to mid-sized firms with 101-1,000 employees - 5.27%, large organizations with 1,001-10,000 employees - 0.74%, and global enterprises with 10,000+ employees - 0.14%.
Customers of Apple Business Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Apple Business Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.