List of Arth Complaint Management Customers
Vadodara, 390019,
India
Since 2010, our global team of researchers has been studying Arth Complaint Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Arth Complaint Management for Complaint Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Arth Complaint Management for Complaint Management include: Spyran Foods, a India based Consumer Packaged Goods organisation with 150 employees and revenues of $6.0 million, UrbaneTek India, a India based Construction and Real Estate organisation with 31 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Arth Complaint Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Arth Complaint Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Spyran Foods | Consumer Packaged Goods | 150 | $6M | India | Arth Technology | Arth Complaint Management | Complaint Management | 2020 | n/a | In 2020, Spyran Foods implemented Arth Complaint Management. The deployment delivered a customized complaint management and tracking solution with web and Android app components for operations based in Vadodara, India. Arth Complaint Management is listed under the Apps Category "". The implementation included core modules to capture customer complaints, create and track service tickets, dispatch field engineers and manage follow-ups. The system supported ticket lifecycle status, timestamps, photo attachments and in-app task reminders to drive field service execution. Operational coverage focused on customer service and field operations in the India region, with explicit site-level usage in Vadodara for complaint intake, dispatch coordination and post-service follow-up. Role-aligned workflows centralized complaint intake at customer service, while field engineers used the Android app for dispatch receipts, status updates and completion confirmations. Governance changes included standardizing dispatch workflows and introducing automated reminders for service tasks and follow-ups to enforce SLAs and escalation paths. Vendor testimony from Arth Technology cites improved tracking and reminders for service tasks in the India region as an outcome of the Arth Complaint Management deployment. | |
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UrbaneTek India | Construction and Real Estate | 31 | $3M | India | Arth Technology | Arth Complaint Management | Complaint Management | 2020 | n/a | In 2020, UrbaneTek India implemented Arth Complaint Management as part of complaint/CRM and related service-management solutions to track issues across multiple companies and business units in India. The vendor testimonial from Arth Technology identifies UrbaneTek India as a customer, and module usage such as complaint management and a field service mobile app and web portal is inferred from that testimonial rather than from a detailed public case study. Arth Complaint Management was configured as a centralized issue-tracking application providing ticket creation, prioritization, lifecycle tracking, status updates, and attachments, with a complementary field service mobile app and a web interface to support mobile workforce and dispatcher workflows. Configuration elements aligned with the application category included role-based access controls, configurable ticket fields and escalation rules, and web-to-mobile synchronization to enable onsite technicians to update ticket status and capture service notes. Operational coverage targeted multiple business units within UrbaneTek India, aligning complaint and service-management workflows to construction and real estate operations, including site-level issue logging and corporate oversight. Governance centered on standardizing intake, prioritization, and escalation processes across departments, with Arth Complaint Management serving as the primary complaint and service management application for UrbaneTek India to centralize issue visibility and operational coordination. |
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