List of Atlassian JIRA Workflow Customers
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Since 2010, our global team of researchers has been studying Atlassian JIRA Workflow customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Atlassian JIRA Workflow for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Atlassian JIRA Workflow for Business Process Management include: Fragomen, Del Rey, Bernsen & Loewy, a United States based Professional Services organisation with 6000 employees and revenues of $890.0 million, DCS Corporation, a United States based Professional Services organisation with 1800 employees and revenues of $390.0 million and many others.
Contact us if you need a completed and verified list of companies using Atlassian JIRA Workflow, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Atlassian JIRA Workflow customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DCS Corporation | Professional Services | 1800 | $390M | United States | Atlassian | Atlassian JIRA Workflow | Business Process Management | 2018 | n/a |
In 2018, DCS Corporation implemented Atlassian JIRA Workflow as a Business Process Management tool to standardize Scrum practices and project tracking across its software delivery teams. The rollout emphasized embedding Scrum ceremonies and backlog management into the ticketing layer, aligning work intake with sprint planning and cross-team coordination.
Configuration work centered on Jira Scrum boards, custom issue types and state-based workflows, sprint planning and backlog grooming, and adoption of advanced roadmaps to visualize multi-team delivery. The implementation explicitly linked Atlassian JIRA Workflow with Confluence for documentation and knowledge management, and introduced workflow automation and notification patterns to enforce handoffs and increase traceability.
Operational coverage included cross-functional development teams, product owners, and stakeholder groups in a hybrid site in Alexandria Virginia, where Scrum Masters facilitated daily standups, planning, grooming and retrospectives. The deployment supported product management and engineering delivery functions, with Jira serving as the system of record for work items, sprint cadence and release visibility.
Governance changes were driven by Agile coaching, role-based process ownership and routine retrospectives, with Scrum Masters coaching teams to adopt standardized workflows and use roadmaps to surface bottlenecks. The implementation produced explicit outcomes reported by stakeholders, including streamlined workflows, improved transparency in project management, and reduced silos through practices such as a "dev lounge" for knowledge sharing.
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Fragomen, Del Rey, Bernsen & Loewy | Professional Services | 6000 | $890M | United States | Atlassian | Atlassian JIRA Workflow | Business Process Management | 2022 | n/a |
In 2022, Fragomen, Del Rey, Bernsen & Loewy implemented Atlassian JIRA Workflow for Business Process Management to formalize development and operational workstreams within its 3E software development team. The deployment positioned Atlassian JIRA Workflow as the central work management layer for coordinating application development tasks and user support activities.
Configuration focused on structured issue types and workflow states for software delivery, incident handling, and change coordination, with Jira used for progress tracking of development tickets and operational requests. Automation patterns were established to connect recurring process steps and API tasks to Jira issues, aligning development lifecycle artifacts with operational execution and handoffs.
Atlassian JIRA Workflow was integrated with Neuron as the automation and process manager to schedule and track API executions, and with ServiceNow to manage support requests such as check printer maintenance. Technical work items captured references to Thomson Reuters 3E development artifacts, MySQL query results, Postman API test artifacts, and engineering work across VB.NET and C# projects including a Virtual Credit Card SOAP integration and a standalone Stripe billing integration.
Operational coverage centered on the 3E application development team and adjacent user support functions, with governance practices that relied on Jira workflow enforcement for issue lifecycle control and traceability. The implementation emphasized cross functional coordination between development, support, and automation teams, using Atlassian JIRA Workflow to document handoff patterns and to standardize review and deployment sequencing.
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