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List of Azentio Premia Claims Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Abu Dhabi National Takaful Company Insurance 162 $206M United Arab Emirates Azentio Azentio Premia Claims Insurance Claims Management 2020 n/a
In 2020, Abu Dhabi National Takaful Company implemented Azentio Premia Claims as its Insurance Claims Management solution. The deployment is listed on Azentio's customer roster and was provisioned to centralize claims processing for the insurer in the United Arab Emirates, adopting Azentio Premia Claims to support intake, adjudication, reserving, payment orchestration, and compliance reporting typical of Insurance Claims Management platforms. Configuration efforts focused on claim registration, configurable adjudication rules, document management, automated task orchestration, and approval hierarchies to enforce role based controls and claims governance. Operational scope encompassed claims operations, finance reconciliation for settlements, and customer service coordination within the company, while project governance emphasized workflow standardization, claims routing rules, and formal handover to in house claims management teams.
Arabia Insurance Cooperative Company - AICC Insurance 250 $50M Saudi Arabia Azentio Azentio Premia Claims Insurance Claims Management 2012 n/a
In 2012, Arabia Insurance Cooperative Company - AICC implemented Azentio Premia Claims for Insurance Claims Management. The Azentio Premia Claims deployment targeted claims and underwriting operations across Motor and Non Motor lines, and included the Technical Module RI and the Finance system, accompanied by company wide staff training and operational onboarding. The implementation used Premia Version 10 and configured core modules for Motor Underwriting and Claims, Non Motor Underwriting and Claims, the Technical RI module, and financial posting. The IT organization developed a Premia MIS using .NET and Oracle, and built automated email status reports using .NET, MS SQL and Windows services to provide regular executive visibility. A reimbursement claims workflow for the Medical Department was developed using .NET, MS SQL and ICD 10 coding to align clinical claims intake with the Insurance Claims Management processes. Integrations focused on relational data stores in MS SQL and Oracle and the use of ICD 10 clinical coding, with .NET services and Windows services providing application extensions and scheduled processing. Operational coverage included underwriting, claims, medical, finance and executive reporting across the Riyadh Saudi Arabia operation, under the oversight of the senior IT manager who led configuration and training. Governance and process workstreams included development of IT policies and procedures for computer systems operations, structured requirements sessions with business managers to define specifications and timelines, and recruitment and management of IT staff and contractors to operate and administer Azentio Premia Claims. Ancillary systems implemented in parallel included a client SMS system, a CRM and automated email status reports, which were integrated into claims workflows and management reporting.
Qatar Islamic Insurance Insurance 250 $153M Qatar Azentio Azentio Premia Claims Insurance Claims Management 2023 n/a
In 2023, Qatar Islamic Insurance Company implemented Azentio Premia Claims as its Insurance Claims Management solution. The rollout was part of a strategic modernization to unify fragmented systems and centralize claims, policy issuance and customer channels under a single digital insurance platform. Azentio executed a phased implementation that prioritized stabilization before optimization across Motor, General Insurance, Medical, and Individual and Group Life lines of business. Azentio Premia Claims was configured to provide a comprehensive workflow for claims intimation, registration and settlement, and to automate quotation issuance and policy generation. Functional modules included digital portals for B2B and B2C channels, a feature rich mobile app for real time claims initiation and policy management, a garage portal and a surveyor app, with robotics supporting bulk travel policy issuance. The platform implemented structured approval matrices and automated workflow orchestration to eliminate manual, paper based processes. Integrations tied Azentio Premia Claims into QIIC's core systems and customer facing web and mobile interfaces to create a unified digital insurance ecosystem. Security and compliance integrations included PII encryption aligned with Qatar Central Bank regulations, a successful 100 percent penetration test, and AML screening connected to the Ministry of Interior and to the International Security Assurance ISA. The integrated landscape enabled centralized control of claims workflows across front end channels and operational back end systems. Governance and rollout emphasized change management and data migration stabilization, the project acknowledged early challenges with legacy data migration and user adoption before achieving steady state operations. QIIC established an authority matrix and governance rules within Azentio Premia Claims to standardize approvals and reduce regulatory vulnerabilities. The phased approach allowed targeted remediation of integration gaps and iterative optimization of process automation. Explicit outcomes reported by QIIC included improved operational efficiency and cost reductions from automation, strengthened regulatory compliance and data security through PII encryption and AML screening, and an enhanced customer experience driven by the modern mobile app. Azentio Premia Claims served as the Insurance Claims Management backbone connecting core processing, digital portals and mobile self service capabilities. The deployment unified claims, policy issuance and customer engagement into a centralized platform covering QIIC's primary lines of business.
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FAQ - APPS RUN THE WORLD Azentio Premia Claims Coverage

Azentio Premia Claims is a Insurance Claims Management solution from Azentio.

Companies worldwide use Azentio Premia Claims, from small firms to large enterprises across 21+ industries.

Organizations such as Abu Dhabi National Takaful Company, Qatar Islamic Insurance and Arabia Insurance Cooperative Company - AICC are recorded users of Azentio Premia Claims for Insurance Claims Management.

Companies using Azentio Premia Claims are most concentrated in Insurance, with adoption spanning over 21 industries.

Companies using Azentio Premia Claims are most concentrated in United Arab Emirates, Qatar and Saudi Arabia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Azentio Premia Claims across Americas, EMEA, and APAC.

Companies using Azentio Premia Claims range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Azentio Premia Claims include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Azentio Premia Claims customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Claims Management.