List of BespokeChat Customers
Wrocław, 53-020,
Poland
Since 2010, our global team of researchers has been studying BespokeChat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BespokeChat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BespokeChat for Chatbots and Conversational AI include: Centrum Medyczne Medica, a Poland based Healthcare organisation with 110 employees and revenues of $12.5 million, Dom Wczasowonatoryjny Perla W Ustce, a Poland based Healthcare organisation with 10 employees and revenues of $1.8 million, Bespoke Chat, a Poland based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using BespokeChat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BespokeChat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Bespoke Chat | Professional Services | 10 | $1M | Poland | BespokeChat | BespokeChat | Chatbots and Conversational AI | 2021 | n/a | In 2021 Bespoke Chat deployed BespokeChat on its public website to provide a customer-facing conversational interface. BespokeChat is used as a Chatbots and Conversational AI application embedded on the company site, enabling conversational UI and session-based engagement for visitors to the Poland-based professional services firm with a small ten-person team. The implementation is structured as an embedded web chat widget managed through BespokeChat’s administrative console, with configuration focused on intent recognition, dialog flows, session management, and content updates appropriate for a small business. Operational scope is primarily customer-facing sales and support interactions on the website, with controls and content governance handled by the internal team. The deployment reflects a lightweight architecture typical for Chatbots and Conversational AI, emphasizing rapid updates to conversation scripts, logging of interaction transcripts, and administrative oversight by Bespoke Chat personnel. | |
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Centrum Medyczne Medica | Healthcare | 110 | $13M | Poland | BespokeChat | BespokeChat | Chatbots and Conversational AI | 2021 | n/a | In 2021, Centrum Medyczne Medica implemented BespokeChat on its public website. BespokeChat is a Chatbots and Conversational AI application deployed as an embedded web widget on https://www.plock.pzuzdrowie.pl to provide patient-facing conversational access, using a web-first deployment architecture rather than back-office integration pathways. The implementation statement explicitly ties the company, BespokeChat, and the Chatbots and Conversational AI category to the medical center's online patient engagement channel. Configuration focused on conversational workflows for appointment inquiries, frequently asked questions, and basic symptom triage, employing scripted intents, entity extraction, and fallback routing to human staff where escalation was required. Operational scope covered patient access and front-desk functions for the Poland-based clinic, with local administrators responsible for updating conversational content and managing escalation rules. Governance centered on maintaining dialogue scripts, monitoring chat interactions through the BespokeChat administration interface, and aligning chat escalation procedures with clinic operational workflows. | |
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Dom Wczasowonatoryjny Perla W Ustce | Healthcare | 10 | $2M | Poland | BespokeChat | BespokeChat | Chatbots and Conversational AI | 2021 | n/a | In 2021, Dom Wczasowonatoryjny Perla W Ustce deployed BespokeChat on its public website to provide automated guest facing conversational services. BespokeChat is implemented as an embedded web chat widget and serves as the property's Chatbots and Conversational AI layer for handling guest inquiries, availability checks, and basic reservation prompts. The implementation is centered on the website channel serving the single site hospitality operation in Poland and targets front desk and reservations workflows. Configuration and operational modules include conversational flows, intent recognition, scripted FAQ responses, session handoff to staff, and content templates aligned to hospitality use cases. Operational coverage spans guest services and booking inquiries with the web chat managing initial triage and escalation to human staff when automated resolution is insufficient. Governance and maintenance are managed locally by guest services personnel who control response content and update conversational flows as required. |
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