List of BigCommerce Order Management Customers
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Since 2010, our global team of researchers has been studying BigCommerce Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BigCommerce Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BigCommerce Order Management for Order Management include: BigCommerce, a United States based Professional Services organisation with 1161 employees and revenues of $349.0 million, Ollie, a United States based Consumer Packaged Goods organisation with 250 employees and revenues of $30.0 million, FirstVet Sweden, a Sweden based Healthcare organisation with 190 employees and revenues of $16.0 million, Mizuno USA, a United States based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using BigCommerce Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BigCommerce Order Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BigCommerce | Professional Services | 1161 | $349M | United States | Bigcommerce | BigCommerce Order Management | Order Management | 2015 | n/a |
In 2015, BigCommerce implemented BigCommerce Order Management to centralize order ingestion and orchestration for Order Management business functions. The deployment emphasized an API-first architecture and explicit order lifecycle control to support order capture, pickup workflows, and downstream fulfillment processes.
Implementation work included a RESTful API layer built in PHP and a PL/SQL-backed integration pattern, with an internal Angular application to provide business user tools and exception handling. Functionality explicitly implemented included Buy Online Pickup in Store BOPIS support, order import web services to ingest orders from the customer storefront, and backend PL/SQL routines to enrich and persist order records.
Integrations were executed using RESTful APIs to connect BigCommerce Order Management with external services, as documented in related development work that integrated with NARVAR for post-purchase tracking, Emarsys for customer email, Riskified for fraud management, and Attentive for marketing, plus an Oracle E-Business Suite instance for order persistence and reporting. These integrations established clear system boundaries between the BigCommerce Order Management application, marketing and fraud tooling, and enterprise ERP data stores.
Operational governance centered on API orchestration and database-driven business logic, with the Angular front end enabling business user workflows and exception resolution. Support and enhancement activity included ongoing PL/SQL development to improve reporting and transactional handling inside Oracle E-Business Suite, aligning order management operations across merchandising, customer care, and fulfillment teams.
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FirstVet Sweden | Healthcare | 190 | $16M | Sweden | Bigcommerce | BigCommerce Order Management | Order Management | 2020 | n/a |
In 2020, FirstVet Sweden implemented BigCommerce Order Management as its native order management back end to support a headless front end and enable global expansion from Sweden. The deployment established a commerce architecture centered on the BigCommerce Order Management application to centralize order processing and fulfillment orchestration for the companys online pet healthcare services.
BigCommerce Order Management was configured to manage the full order lifecycle, including order capture, routing and fulfillment orchestration, and customer order visibility. Configuration focused on commerce operational workflows and inventory visibility across channels, aligning Order Management functional terminology with customer service and operations processes.
The implementation integrated the BigCommerce Order Management back end with a headless front end, enabling decoupled presentation and accelerated market openings outside Sweden. Operational coverage included commerce operations, customer service, and fulfillment teams as the system became the central order repository supporting multi market expansion.
The BigCommerce Order Management launch was completed in two months from mid October to mid December 2020 using a phased rollout and centralized operations approach. Outcomes published in August 2021 show a 307% increase in orders and a 324% increase in customers following the implementation of BigCommerce Order Management.
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Mizuno USA | Construction and Real Estate | 10 | $1M | United States | Bigcommerce | BigCommerce Order Management | Order Management | 2024 | Mira Commerce |
In 2024, Mizuno USA implemented BigCommerce Order Management as part of a composable ecommerce launch on BigCommerce US. The implementation was executed with Mira Commerce as the systems integrator and the BigCommerce launch was announced Dec 11, 2024.
BigCommerce Order Management was realized through an integrated Deck Commerce order management deployment, configured to provide real time multi location inventory visibility, order routing and fulfillment orchestration. Configuration work focused on inventory synchronization, fulfillment orchestration rules and checkout flow optimization to support faster purchase completion and centralized order lifecycle control.
The deployment integrated the BigCommerce composable storefront with Deck Commerce to enable seamless handoff of orders and inventory state, and Mira Commerce managed the integration and go live activities. Operational coverage emphasized ecommerce operations, marketing content workflows and fulfillment execution across the company US footprint while preserving the composable storefront architecture.
Governance and rollout included systems integrator led implementation sprints and content deployment process changes to accelerate merchandising cycles. Outcomes reported in the announcement include approximately 90 percent reduction in checkout time, 40 percent faster content deployment for marketing, and a 12 percent increase in average order value, demonstrating tangible operational and marketing benefits from the BigCommerce Order Management and Deck Commerce integration.
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Consumer Packaged Goods | 250 | $30M | United States | Bigcommerce | BigCommerce Order Management | Order Management | 2021 | n/a |
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