List of Bite Kiosk Customers
New York, 10003, NY,
United States
Since 2010, our global team of researchers has been studying Bite Kiosk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bite Kiosk for Restaurant Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bite Kiosk for Restaurant Management include: Kum & Go, a Krause Group Company, a United States based Retail organisation with 5000 employees and revenues of $2.60 billion, Golden Southern Chicken Corporation, a United States based Leisure and Hospitality organisation with 1900 employees and revenues of $355.0 million, Crazy Bowls and Wraps, a United States based Leisure and Hospitality organisation with 220 employees and revenues of $15.0 million, Chop't Creative Salad Company, a United States based Consumer Packaged Goods organisation with 75 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Bite Kiosk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bite Kiosk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Chop't Creative Salad Company | Consumer Packaged Goods | 75 | $10M | United States | Bite | Bite Kiosk | Restaurant Management | 2021 | n/a | In 2021, Chop't Creative Salad Company implemented Bite Kiosk as an in store self ordering channel. The Bite Kiosk deployment is positioned as a Restaurant Management capability that complements Chop't's app and web ordering across multiple U.S. locations. Bite Kiosk provides self service ordering and digital order capture to standardize entry of customizations and payments, improving throughput and order accuracy. The implementation aligned kiosk order flows with Chop't's digital ordering lifecycle and kitchen operations, enforcing consistent ordering and menu configuration. Bite Kiosk integrated with Chopt's kitchen display system, routing kiosk orders directly into kitchen workflows. Operational coverage included multiple U.S. restaurants and digital only locations where kiosks accounted for an estimated 30–40% of revenue, with a 5–10% lift per entree in locations where deployed. Operational impact centered on in store operations and kitchen throughput, with governance that tied kiosk order routing into existing kitchen display processes and digital channels. The partnership that began in 2021 positioned Bite Kiosk within Chop't's Restaurant Management stack to consolidate a physical self ordering channel supporting app and web ordering. | |
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Crazy Bowls and Wraps | Leisure and Hospitality | 220 | $15M | United States | Bite | Bite Kiosk | Restaurant Management | 2020 | n/a | In 2020, Crazy Bowls and Wraps piloted Bite Kiosk as a Restaurant Management solution, deploying Bite Kiosk with Elo hardware across its stores. After the 2020 pilot the brand expanded kiosk usage during 2021, moving from test sites to broader in store rollouts while integrating ordering via kiosk into existing point of sale and kitchen order routing workflows. The implementation focused on a highly customizable menu, ordering via kiosk, payment capture, and structured customization logic to reduce manual entry and preserve consistent menu configuration across locations. The deployment directly impacted operations and guest ordering functions, enabling frontline staff to be reallocated from order taking to preparation and floor support and increasing customization adoption at kiosk locations. Crazy Bowls and Wraps reported improved order accuracy and a ~38% increase in average check on kiosk orders, outcomes linked to higher customization take rates and upsell opportunities presented at the kiosk interface. Governance followed a pilot then phased expansion model through 2021, with standardized configuration and in store training used to scale Bite Kiosk across the restaurant footprint. | |
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Golden Southern Chicken Corporation | Leisure and Hospitality | 1900 | $355M | United States | Bite | Bite Kiosk | Restaurant Management | 2018 | n/a | In 2018, Golden Southern Chicken Corporation deployed Bite Kiosk as a component of its Restaurant Management tooling to add self-service ordering at the customer facing point. The Bite Kiosk integrates with OLO, enabling the brand to manage kiosk menu panels centrally and align kiosk ordering with other online ordering channels while supporting contactless ordering workflows. The implementation ran alongside a broader store technology bundle that includes manager tablets loaded with OLO, Compeat prep sheets and manager checklists, online inventory tools, and EcoLab Prep and Print for food safety. Golden Southern Chicken rolled manager tablets out to 100 percent of its locations, standardizing prep, checklists, and food safety workflows on tablet endpoints and reducing manual paper processes in back of house operations. Integration work explicitly tied OLO to third party delivery marketplaces such as Uber Eats, DoorDash, and Grubhub, with those orders routed directly into the brand POS systems. Contactless payment acceptance was standardized through Aloha pin pads, hold timers for food safety were provided to franchisees at no charge, and a new Tech Tower rack was introduced to physically consolidate camera systems, servers, and firewall devices in the back of house to simplify troubleshooting and device management. Governance and rollout emphasized speed and franchisee adoption, the apps team and operations collaborated to onboard the entire brand rapidly, and centralized menu management reduced duplication of effort across channels. According to the implementation notes, these combined Restaurant Management and adjacent solutions helped transform back of house operations, supported the brand through the Covid period, and Bite Kiosk adoption contributed to increased ticket averages and reduced front of house staffing needs during peak periods. | |
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Retail | 5000 | $2.6B | United States | Bite | Bite Kiosk | Restaurant Management | 2022 | n/a |
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Buyer Intent: Companies Evaluating Bite Kiosk
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