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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of BKS Chatbot Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Government Polytechnic College, Ashoknagar India Education 60 $1M India BKS Documentation Solutions BKS Chatbot Chatbots and Conversational AI 2022 n/a In 2022, Government Polytechnic College, Ashoknagar implemented BKS Chatbot as a student-facing conversational service. The deployment is categorized under Chatbots and Conversational AI and targeted education and student services in India. BKS Documentation Solutions lists the college as a client, which frames the engagement context and channel strategy. BKS Chatbot was configured to operate over WhatsApp to automate student enquiries and administrative messaging, leveraging conversational flows, FAQ automation, and intent classification consistent with Chatbots and Conversational AI capabilities. The implementation scope covered student services and administrative offices, and included an administrative console for message management and conversational script updates. Public outcome metrics for the engagement are not provided by the vendor.
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