List of Bnex CRM Customers
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Brazil
Since 2010, our global team of researchers has been studying Bnex CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bnex CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bnex CRM for CRM include: Pague Menos, a Brazil based Retail organisation with 24000 employees and revenues of $2.00 billion, Jau Serve Delivery, a Brazil based Retail organisation with 4422 employees and revenues of $550.0 million, D Avo Supermercados, a Brazil based Retail organisation with 1900 employees and revenues of $500.0 million and many others.
Contact us if you need a completed and verified list of companies using Bnex CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bnex CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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D Avo Supermercados | Retail | 1900 | $500M | Brazil | Bnex | Bnex CRM | CRM | 2020 | n/a | In 2020, D Avo Supermercados deployed Bnex CRM to support its Clube D'Avó loyalty program and a concentrated 45 day anniversary activation across Brazil. Bnex CRM, categorized as CRM, was configured to drive customer acquisition and conversion through targeted promotional campaigns and membership enrollment workflows. The implementation emphasized loyalty management and campaign orchestration capabilities within Bnex CRM, including member registration and onboarding flows, campaign automation and segmentation to target promotional offers, and conversion tracking for participating customers. Configuration work focused on campaign cadence and the 45 day activation window to maximize acquisition and repeat purchase behavior. Operationally the rollout centered on marketing and store operations collaboration, with campaign execution and member enrollment managed through Bnex CRM and coordinated across participating sites in Brazil. Governance for the activation included centralized campaign scheduling and membership data capture managed through the CRM, aligning marketing campaign owners with store teams for execution and customer-facing activities. The activation produced a large increase in registered members for the Clube D'Avó program and delivered a reported 26% rise in purchase frequency and a 22% increase in ticket for participating customers, outcomes recorded from the 45 day promotional period under Bnex CRM. | |
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Jau Serve Delivery | Retail | 4422 | $550M | Brazil | Bnex | Bnex CRM | CRM | 2020 | n/a | In 2020 Jau Serve Delivery deployed Bnex CRM as a CRM across its supermarket network in Brazil to run a loyalty and highly personalized offers program focused on shopper activation and retention. The Bnex CRM implementation was positioned to centralize customer profiles and deliver targeted promotional offers to enrolled customers. The implementation included configuration of loyalty management capabilities, customer profiling and segmentation, campaign orchestration, and analytics and reporting modules to support personalized offers and engagement workflows. Bnex CRM was used to operationalize rules-driven offer delivery and segmentation based on purchase behavior, enabling campaign teams to create and schedule targeted promotions. Operational coverage spanned Jau Serve Delivery store marketing, loyalty operations, and customer engagement functions across the supermarket network in Brazil, with data-driven segments feeding campaign orchestration and reporting. Governance was centralized around campaign approval and segmentation workflows to maintain consistency of offers and enrollment criteria. Reported outcomes tied to the Bnex CRM deployment include a 54% increase in purchase frequency and a 43% increase in average spend among enrolled customers, as measured for the loyalty and personalized offers program. | |
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Pague Menos | Retail | 24000 | $2.0B | Brazil | Bnex | Bnex CRM | CRM | 2024 | n/a | In 2024, Pague Menos implemented Bnex CRM, a CRM application from Bnex. Rock Encantech, the group that acquired Bnex, lists Pague Menos as a client of the combined customer-engagement and CRM offering in Brazil, indicating adoption of the group CRM capabilities rather than providing module-level detail or deployment dates. Module-level usage of Bnex CRM is inferred from the acquisition and public client lists, because the announcement lists clients but does not detail specific modules. Typical CRM capabilities consistent with this category and retail use include contact and customer master data, single customer view and segmentation, campaign orchestration, loyalty and promotions management, case management for customer service, and customer analytics to inform engagement workflows. The implementation narrative implies integration focus across retail system classes rather than named vendors, including point-of-sale and store systems, e-commerce and digital channels, loyalty databases, and contact center platforms to unify in-store and digital customer interactions. Business functions impacted by the Bnex CRM deployment include marketing, customer service, loyalty program operations, and front-line store engagement teams within Pague Menos Brazil operations. Governance and operational change are suggested by the combined customer-engagement positioning, with likely centralization of customer data stewardship, campaign governance, and cross-functional process alignment between marketing and store operations to support omnichannel execution. Public sources do not provide outcomes, timelines, or costs, so module adoption and integration scope remain based on the vendor group listing and standard CRM functional patterns. |
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