List of Boston WorkStation Customers
Boston, 02109, MA,
United States
Since 2010, our global team of researchers has been studying Boston WorkStation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Boston WorkStation for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Boston WorkStation for Robotic Process Automation include: Kroger, a United States based Retail organisation with 409000 employees and revenues of $147.12 billion, North Kansas City Hospital, a United States based Healthcare organisation with 4700 employees and revenues of $800.0 million, Hays Medical Center, a United States based Healthcare organisation with 1500 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using Boston WorkStation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Boston WorkStation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Hays Medical Center | Healthcare | 1500 | $200M | United States | Boston Software Systems | Boston WorkStation | Robotic Process Automation | 2004 | n/a | In 2004, Hays Medical Center implemented Boston WorkStation, a Robotic Process Automation application to automate operational scripting and reporting across clinical systems. The deployment targeted clinical and IT operations as well as billing workflows for sites in Western Kansas, focusing on scripting efficiency and disaster recovery support for clinical systems. The implementation centralized automation capability for operational staff and IT operators. Boston WorkStation automated MEDITECH-related scripting tasks, built dictionaries to standardize automation logic, and ran downtime reports used during planned and unplanned system outages. Functional capabilities implemented included scripted task automation, dictionary management for reusable automation assets, report generation and runbook support for recovery procedures. Integrations explicitly included MEDITECH interfaces and operational reporting feeds consumed by clinical and billing teams. Operational coverage encompassed clinical IT operations and billing departments across Western Kansas, with automation workflows embedded into downtime and disaster recovery processes. Governance and process changes emphasized operational handoffs between IT and clinical teams and formalizing automated scripts as part of standard recovery procedures. The project delivered hundreds of thousands of dollars in savings and thousands of staff hours over several years as reported in 2007. | |
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Kroger | Retail | 409000 | $147.1B | United States | Boston Software Systems | Boston WorkStation | Robotic Process Automation | 2009 | n/a | In 2009, Kroger's The Little Clinic implemented Boston WorkStation, a Robotic Process Automation application, to automate patient check-in kiosks and interface demographic data into the eClinicalWorks EMR across retail clinics in Brentwood, TN and other locations. The initial deployment targeted registration automation to reduce manual data entry at the point of intake and to streamline check-in workflows. Boston WorkStation was configured to capture kiosk-entered patient demographics, validate key fields, map data elements to electronic medical record fields, and orchestrate the transfer of structured patient records into eClinicalWorks EMR. These configurations reflect common Robotic Process Automation capabilities for data capture, field-level validation, and transactional orchestration in clinical registration scenarios. The integration with eClinicalWorks EMR enabled direct population of patient demographic records from kiosk registrations, reducing duplicate manual transcription between front desk systems and the EMR. Operational coverage included Kroger retail clinic registration desks in Brentwood, TN and other clinic locations, impacting front desk and clinical registration functions. Per a 2010 customer award write-up, the registration automation cut about one hour per day per clinic and delivered estimated savings of roughly $12,000 per month, while allowing staff to focus more on patient care. The implementation illustrates Boston WorkStation used within a retail clinic environment to centralize registration workflows and reduce manual administrative burden. | |
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North Kansas City Hospital | Healthcare | 4700 | $800M | United States | Boston Software Systems | Boston WorkStation | Robotic Process Automation | 2009 | n/a | In 2009 North Kansas City Hospital implemented Boston WorkStation to automate revenue cycle and finance tasks in the North Kansas City, MO region. The deployment leveraged Boston WorkStation Robotic Process Automation to standardize rule based transaction processing across billing and finance workflows. The implementation targeted discrete functional capabilities including payment posting, price adjustments, bad-debt categorization and Medicare claim handling, using scripted automation to reduce manual entry and enforce consistent business rules. Boston WorkStation was configured to handle end to end transaction sequences typical of Robotic Process Automation, coordinating data capture, validation rules and downstream posting logic. Operational coverage focused on the hospital revenue cycle and finance teams in the specified region, with the automation embedded into daily posting and pricing update procedures. Process governance included staged automation of high volume tasks and adjustment of operational workflows to accommodate automated exception handling and review. Reported outcomes included a reduction of roughly eight staff hours per day, posting accuracy improved to 100 percent, price index updates shortened from days to hours, and reduced claim errors according to a 2010 vendor announcement. |
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