List of BotPenguin Customers
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Since 2010, our global team of researchers has been studying BotPenguin customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BotPenguin for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BotPenguin for Chatbots and Conversational AI include: AWL India, a India based Transportation organisation with 700 employees and revenues of $170.0 million, Raya IT, a Egypt based Professional Services organisation with 900 employees and revenues of $140.0 million, Signzy Technologies, a India based Professional Services organisation with 410 employees and revenues of $70.0 million, Board of Investment of Sri Lanka, a Sri Lanka based Professional Services organisation with 1000 employees and revenues of $62.0 million, Newage Software And Solutions India, a India based Professional Services organisation with 350 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using BotPenguin, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BotPenguin customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Allegiance Sales | Professional Services | 10 | $1M | United States | Relinns Technologies | BotPenguin | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Allegiance Sales implemented BotPenguin on its public website. The deployment uses BotPenguin as a Chatbots and Conversational AI solution to deliver a web chat widget for customer engagement and automated conversational workflows. The implementation focuses on client-facing conversational modules including FAQ automation and scripted lead qualification flows, reflecting standard Chatbots and Conversational AI functional patterns.
Relinns Technologies supported the integration and configuration of BotPenguin, embedding the chat widget into site pages and building conversation trees within the BotPenguin console. Operational ownership sits with Allegiance Sales sales and operations staff who maintain conversation content and manage workflow handoffs, with configuration and dialogue logic centralized in the BotPenguin administration interface. The scope is limited to the company website and is targeted at customer engagement and initial qualification for the firm’s professional services activities.
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AVA | Professional Services | 12 | $2M | Singapore | Relinns Technologies | BotPenguin | Chatbots and Conversational AI | 2021 | n/a |
In 2021, AVA implemented BotPenguin as its Chatbots and Conversational AI solution on the corporate website. The deployment centered on an embedded website chat widget to handle client engagement and initial service inquiries for the Singapore based professional services firm. BotPenguin is used to automate conversational flows and provide scripted responses to common customer questions.
Configuration emphasized conversational flow authoring, intent identification, FAQ automation, and lead capture forms, with content and flow changes maintained by AVA staff. Operational scope is limited to the public website and front office client intake processes, and governance and rollout were handled internally with AVA iterating chatbot scripts to align with client onboarding and service language.
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AWL India | Transportation | 700 | $170M | India | Relinns Technologies | BotPenguin | Chatbots and Conversational AI | 2021 | n/a |
In 2021, AWL India implemented BotPenguin on its public website to provide conversational self service and front line customer engagement. The deployment was executed with support from Relinns Technologies, using BotPenguin as a cloud hosted Chatbots and Conversational AI application embedded via a website script to handle inbound customer queries for the transportation business.
The implementation centers on conversational flow design, intent and FAQ handling, lead capture forms, and analytics monitoring, with BotPenguin configured to surface scripted responses and route complex inquiries to AWL India teams. Operational coverage is focused on customer service and sales facing functions, the website embedded BotPenguin instance is maintained through a combination of vendor delivered configuration and AWL India digital team administration, and governance emphasizes content curation and conversational workflow updates rather than back end system integrations.
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Professional Services | 1000 | $62M | Sri Lanka | Relinns Technologies | BotPenguin | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 120 | $12M | United States | Relinns Technologies | BotPenguin | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 60 | $4M | United States | Relinns Technologies | BotPenguin | Chatbots and Conversational AI | 2025 | n/a |
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Communications | 20 | $2M | India | Relinns Technologies | BotPenguin | Chatbots and Conversational AI | 2023 | n/a |
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Manufacturing | 200 | $5M | India | Relinns Technologies | BotPenguin | Chatbots and Conversational AI | 2020 | n/a |
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Manufacturing | 150 | $20M | United States | Relinns Technologies | BotPenguin | Chatbots and Conversational AI | 2020 | n/a |
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Government | 290 | $30M | Singapore | Relinns Technologies | BotPenguin | Chatbots and Conversational AI | 2021 | n/a |
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Buyer Intent: Companies Evaluating BotPenguin
- National University of Singapore, a Singapore based Education organization with 13167 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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