List of Buzzmonitor Monitoring Customers
Sao Paulo, ,
Brazil
Since 2010, our global team of researchers has been studying Buzzmonitor Monitoring customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Buzzmonitor Monitoring for Social Media Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Buzzmonitor Monitoring for Social Media Management include: Rede D'Or Sao Luiz, a Brazil based Healthcare organisation with 67200 employees and revenues of $3.78 billion, Ultragaz, a Brazil based Oil, Gas and Chemicals organisation with 3400 employees and revenues of $2.00 billion, Camil Alimentos, a Brazil based Consumer Packaged Goods organisation with 7000 employees and revenues of $1.62 billion and many others.
Contact us if you need a completed and verified list of companies using Buzzmonitor Monitoring, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Buzzmonitor Monitoring customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Camil Alimentos | Consumer Packaged Goods | 7000 | $1.6B | Brazil | Buzzmonitor | Buzzmonitor Monitoring | Social Media Management | 2025 | n/a |
In 2025, Camil Alimentos deployed Buzzmonitor Monitoring to centralize social media monitoring, dashboards, customer service and influencer tracking across its product brands in Brazil. Buzzmonitor Monitoring was implemented as a Social Media Management application to unify brand-level listening and standardized reporting for the companys consumer packaged goods portfolio.
The deployment explicitly used Monitoring, Dashboards, Customer Service and Analytics modules. Monitoring consolidated multi-channel listening and influencer signals, Dashboards provided standardized campaign and performance reporting, Customer Service routed social inquiries into service queues, and Analytics enabled cross-brand comparisons and campaign tracking.
Operational coverage centered on marketing and customer service functions, giving brand managers and service agents unified access to dashboards and work queues. The rollout focused on instrumenting social channels and influencer touchpoints for each product brand to improve visibility into campaign performance.
Governance and process changes included centralizing reporting workflows and defining dashboard ownership to reduce manual aggregation. The implementation improved visibility and reduced manual work, while enabling more accurate reporting and campaign tracking.
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Rede D'Or Sao Luiz | Healthcare | 67200 | $3.8B | Brazil | Buzzmonitor | Buzzmonitor Monitoring | Social Media Management | 2020 | n/a |
In 2020 Rede D'Or Sao Luiz deployed Buzzmonitor Monitoring as a Social Media Management solution. The deployment was executed through a partnership with GPeS Health Branding and Business to deliver Brazil-focused social listening and customer service monitoring across Rede D'Or hospitals, targeting reputational risk and complaint detection on public channels.
Buzzmonitor Monitoring was configured to provide continuous social listening and reputation monitoring, including topic classification, sentiment tagging, and automated alerting workflows to surface complaints and reputational issues. Configurations emphasized mapping mentions to specific hospital units and complaint types to support operational triage and structured response processes.
Buzzmonitor data was integrated into a business intelligence system to map complaints and reputational issues, establishing a data pipeline from social signals into BI dashboards used for case analysis and leadership reporting. This integration created consolidated reporting across Rede D'Or hospitals in Brazil, linking social signals to customer service queues and enabling cross-functional visibility.
Governance was formalized via the agency partnership and updated escalation rules, aligning social monitoring outputs with customer service teams and ombudsman handling procedures. The program instituted regular reporting to strategic leadership to prioritize reputational incidents and coordinate response actions across hospital units.
The initiative reduced cases escalated to the ombudsman by about 70% while enabling strategic leadership reporting, outcomes reported by the project stakeholders. Rede D'Or Sao Luiz continued to operate Buzzmonitor Monitoring as its Social Media Management platform to sustain social listening, reputation monitoring, and service response workflows.
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Ultragaz | Oil, Gas and Chemicals | 3400 | $2.0B | Brazil | Buzzmonitor | Buzzmonitor Monitoring | Social Media Management | 2017 | n/a |
In 2017, Ultragaz implemented Buzzmonitor Monitoring to manage and monitor social media activity across 700 distributor pages in Brazil, enabling regional analysis and centralized control of franchise social channels within a Social Media Management program. The deployment positioned Buzzmonitor Monitoring as the central platform for multi-page monitoring, consolidated reporting, and channel oversight for the company and its distributor network.
The implementation focused on core Social Media Management capabilities including continuous monitoring, consolidated analytics dashboards, centralized content distribution oversight, and automated reporting and alerting for crisis signals. Buzzmonitor Monitoring produced the first consolidated 700-page monthly report in 6 seconds, demonstrating the platform s reporting and aggregation throughput at scale for the distributor network.
Operational coverage extended to corporate social governance and distributor-level channel control, supporting regional analysis across Brazil and centralized oversight of franchise social channels. The configuration created standardized content governance and crisis response workflows, aligning regional teams and central marketing to a single monitoring and distribution environment.
Outcomes explicitly recorded include much faster reporting and improved crisis alerts and content distribution oversight, with Buzzmonitor Monitoring serving as the primary Social Media Management tool for Ultragaz s distributor ecosystem.
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