List of C4B XPhone Connect Customers
Germering, 82110,
Germany
Since 2010, our global team of researchers has been studying C4B XPhone Connect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased C4B XPhone Connect for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using C4B XPhone Connect for Collaboration include: Fraport, a Germany based Transportation organisation with 18057 employees and revenues of $4.50 billion, Bonn Germany, a Germany based Government organisation with 3500 employees and revenues of $1.50 billion, GLS Germany, a Germany based Transportation organisation with 9000 employees and revenues of $557.0 million and many others.
Contact us if you need a completed and verified list of companies using C4B XPhone Connect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The C4B XPhone Connect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bonn Germany | Government | 3500 | $1.5B | Germany | C4B Com for Business | C4B XPhone Connect | Collaboration | 2016 | n/a |
In 2016, Bundesstadt Bonn implemented C4B XPhone Connect, a Collaboration application, to deliver a Modern Workplace for public administration. The initial deployment provisioned softphones and a one number concept across over 4,500 office workplaces in Germany, extending official extensions to mobile and home office environments.
Implementation emphasized softphone client provisioning, centralized extension management and secure mobile access, aligning telephony routing with municipal extension policies. C4B XPhone Connect was configured to support unified call routing, client configuration and presence-aware contact handling, reducing reliance on physical telephone hardware and simplifying administrative workflows.
Operational scope targeted public administration communications and IT administration within Bundesstadt Bonn, with rollout focused on office workplaces in Germany and management of official extension assignments. Governance and process controls retained centralized administrative oversight and data protection measures while enabling secure reachability for remote and mobile staff.
The implementation reduced telephone hardware and administration effort, improved secure mobile and home office reachability under official extensions, and increased operational efficiency while maintaining data protection controls. C4B XPhone Connect is the Collaboration application Bundesstadt Bonn used to operationalize these telephony and remote reachability capabilities.
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Fraport | Transportation | 18057 | $4.5B | Germany | C4B Com for Business | C4B XPhone Connect | Collaboration | 2017 | n/a |
In 2017, Fraport AG deployed C4B XPhone Connect at Frankfurt Airport to streamline real-time operational communication and coordination for airport operations in Germany. The deployment was scoped to airport operations teams and control rooms, positioning C4B XPhone Connect as the primary Collaboration layer for voice and presence across operational staff.
The unified communications rollout entered production in 2017 and delivered core capabilities including mouse click telephony and presence management, providing desktop integration and consolidated call handling for operational workflows. The implementation also enabled live testing of AnyDevice and screen sharing features to evaluate extensions of mobile access and multi-user collaboration typical of Collaboration platforms.
Operational coverage focused on on-site airport operations in Germany, with the system used to speed up task coordination and improve staff comfort through simplified call controls and presence visibility. The rollout incorporated testing of advanced features such as AnyDevice and screen sharing to validate workflow acceleration, and the configuration emphasized unified communications functionality to support operational coordination and staff-facing communications.
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GLS Germany | Transportation | 9000 | $557M | Germany | C4B Com for Business | C4B XPhone Connect | Collaboration | 2010 | n/a |
In 2010, GLS Germany deployed C4B XPhone Connect to centralise communications across its distribution centres in Germany, aligning contact handling with logistics workflows. The deployment used the Collaboration application C4B XPhone Connect to standardise hotline handling and inbound communication channels for parcel distribution and customer service operations.
The implementation implemented softphone capabilities and screen sharing to support remote coordination between sites and customer service agents, and it introduced integrated fax processing via the XPhone fax server to consolidate document exchange into the telephony platform. Functional capabilities focused on hotline management, fax handling automation, and inter-site call routing to improve responsiveness in logistics operations.
Operational coverage was across GLS Germany distribution centres, impacting logistics operations, customer service hotlines, and administrative teams responsible for document processing. Governance emphasized a long term, centralised communications architecture using C4B XPhone Connect, with rollouts configured per site to support unified call routing and shared telephony features. The deployment reduced missed calls and administrative overhead through integrated fax processing and standardised softphone workflows.
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Buyer Intent: Companies Evaluating C4B XPhone Connect
- Klinikum Chemnitz Germany, a Germany based Healthcare organization with 7500 Employees
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