AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Fraport Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4HANA Cloud ERP Financial ERP Financial Management n/a 2017 2018
ERP Financial ERP Financial Management 2011 2013
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP SuccessFactors Employee Central Core HR HCM n/a 2018 2019
Recruiting HCM 2021 2021
Recruiting, Applicant Tracking System HCM 2018 2018
Time Clock (Hardware) HCM 2021 2021
Workforce Scheduling HCM 2015 2016
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Airbot Technology Legacy Airport AI Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Fraport deployed Airport AI on its public website, Apps Category: . The Airport AI implementation, provided by Airbot Technology, functioned as a web-embedded conversational chatbot to support passenger engagement and online self-service. This deployment placed Airport AI at the front end of Fraport digital channels where it handled inbound visitor interactions and served as an automated interface for common passenger queries. The technical scope emphasized a conversational interface, knowledge base driven FAQ handling, session state management, and admin tooling for content updates. Airport AI was configured with intent classification and scripted response flows to route conversations through authored knowledge items, and the project included workflows for multilingual content maintenance and iterative tuning of conversational models. Operational coverage was focused on the public website and adjacent digital customer service touchpoints, impacting passenger information and contact center interaction patterns. Governance and operational processes were assigned to Fraport digital channels and customer service teams, who managed content authoring, testing cycles, and ongoing conversational refinement through the application tooling provided by Airport AI.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Warehouse Analytics and BI 2011 2013
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
Survey and Questionnaire Collaboration 2023 2023
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2016 2016
Digital Asset Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2011 2013
Customer Experience CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2019
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Supplier Relationship Management Procurement 2005 2005
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Whistleblowing Management TRM 2015 2015
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2011 2013
Operating System (OS) PaaS 2011 2011
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2011 2011
Application Hosting and Computing Services IaaS 2011 2011
Content Delivery Network IaaS 2020 2020
Database Management IaaS 2011 2011
IT Decision Makers and Key Stakeholders at Fraport
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Fraport Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Fraport Technographics

Fraport is a Transportation organization based in Germany, with around 18057 employees and annual revenues of $4.50 billion.

Fraport operates a diverse technology stack with applications such as SAP S/4HANA Cloud, SAP SuccessFactors Employee Central and Airport AI, covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.

Fraport has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Airbot Technology.

Fraport recently adopted applications including Survalyzer in 2023, milch & zucker BeeSite JobHub in 2021 and Azkoyen ADT 1110 in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Fraport’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Fraport’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Fraport technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.