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List of Callcap Call Tracking Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Augusta Surgery Healthcare 8 $1M United States Callcap Callcap Call Tracking Marketing Analytics 2019 n/a
In 2019, Augusta Surgery implemented Callcap Call Tracking on its website. The deployment uses Callcap Call Tracking as a Marketing Analytics solution embedded via client side tracking to capture inbound phone calls and attribute them to online channels for the eight-person healthcare practice in the United States. Implemented functional capabilities align with standard call tracking workflows, including dynamic number insertion on web pages, call-level analytics, call recording, and source attribution to digital touch points, all delivered through the Callcap Call Tracking reporting interface. Operational scope focuses on patient acquisition and front desk call handling, with reporting and access configured for marketing and administrative users, and governance implemented through tracking number configuration, campaign mapping, and restricted user access appropriate for a small clinical practice.
Cintas Retail 46500 $9.6B United States Callcap Callcap Call Tracking Marketing Analytics 2016 n/a
In 2016, Cintas implemented Callcap Call Tracking, a Marketing Analytics application, on its public website to capture and attribute inbound telephone interactions from digital channels. The deployment embedded Callcap Call Tracking Javascript across marketing pages to enable dynamic number insertion, session level call attribution, and timestamped call logging aligned with web sessions. The implementation leveraged core call tracking capabilities including call capture, recording and scoring, session correlation to landing pages, and centralized reporting within Callcap Call Tracking. Configuration focused on mapping inbound calls to campaign and landing page metadata, and enabling conversion tagging for web to call flows. Operationally the Callcap Call Tracking footprint was centered on the corporate website and surfaced call activity to marketing measurement and contact center workflows. Data from Callcap Call Tracking was used to feed centralized dashboards and to inform call handling processes, improving visibility into which digital touchpoints generated phone leads. Governance comprised tag management and ongoing monitoring of call data quality, with digital analytics and contact center teams responsible for maintaining number pools and attribution rules. The implementation of Callcap Call Tracking provided a persistent phone attribution layer for Cintas digital marketing measurement without reference to any specific prior system.
Cintas Canada Professional Services 1000 $120M Canada Callcap Callcap Call Tracking Marketing Analytics 2016 n/a
In 2016, Cintas Canada implemented Callcap Call Tracking on its public website, deploying Callcap Call Tracking as a Marketing Analytics application to capture and attribute inbound phone interactions. The deployment centers on web to call instrumentation and campaign level attribution to connect phone events back to digital acquisition channels. Configuration reflects standard call tracking capabilities including dynamic number insertion, call recording, and attribution reporting, with Callcap Call Tracking feeding dashboards used by marketing and customer service operations. The implementation delivers session level linkage between digital touchpoints and phone events, enabling marketing analytics teams to analyze inbound call sources and to refine campaign attribution and lead routing processes.
Climate Control Co Construction and Real Estate 10 $1M United States Callcap Callcap Call Tracking Marketing Analytics 2019 n/a
In 2019 Climate Control Co implemented Callcap Call Tracking on their corporate website as a Marketing Analytics solution, deploying call attribution and call-level data collection to support marketing and sales functions. Climate Control Co Callcap Call Tracking Marketing Analytics supports the companys marketing and sales business functions by centralizing inbound call capture and source attribution for web-driven lead flows. The implementation uses Callcap Call Tracking capabilities typical of Marketing Analytics, including dynamic number insertion for channel attribution, call recording and call logging for lead verification, call scoring and tagging for qualification workflows, and dashboard reporting for campaign analysis. Configuration and governance centered on website number provisioning, call tagging rules and reporting cadence, with operational ownership split between marketing and sales teams in the United States, and all instrumentation running on the company website.
Direct Energy Canada Utilities 500 $12M Canada Callcap Callcap Call Tracking Marketing Analytics 2018 n/a
In 2018 Direct Energy Canada deployed Callcap Call Tracking, installing Callcap Call Tracking on its public website to capture and attribute web-originated inbound calls. This implementation sits in the Marketing Analytics category and is focused on linking digital marketing activity to voice contact events for marketing and contact center functions. The deployment configured core call tracking capabilities commonly associated with Callcap Call Tracking, including dynamic number insertion to preserve session-level attribution, call recording for quality and analytics, and configurable reporting to surface channel and campaign attribution. Implementation details emphasize web-based instrumentation and tag configuration, and the Callcap Call Tracking application was used to centralize call event logging and reporting for marketing analytics workflows. Operational scope encompassed the website channel and the teams responsible for marketing analytics and call operations within Direct Energy Canada, with number pools and tagging dictating how calls were routed and attributed. Governance centered on maintaining a consistent tagging taxonomy and reporting cadence to ensure calls were mapped to campaign parameters and referral data. Direct Energy Canada Callcap Call Tracking Marketing Analytics relationship is expressed through the system s role in attributing inbound voice interactions to online channels, supporting marketing measurement and contact center routing and quality processes.
Healthcare 25 $5M United States Callcap Callcap Call Tracking Marketing Analytics 2015 n/a
Professional Services 20 $2M United States Callcap Callcap Call Tracking Marketing Analytics 2018 n/a
Construction and Real Estate 50 $5M United States Callcap Callcap Call Tracking Marketing Analytics 2019 n/a
Healthcare 10 $1M United States Callcap Callcap Call Tracking Marketing Analytics 2019 n/a
Education 10 $1M United States Callcap Callcap Call Tracking Marketing Analytics 2018 n/a
Showing 1 to 10 of 13 entries

Buyer Intent: Companies Evaluating Callcap Call Tracking

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FAQ - APPS RUN THE WORLD Callcap Call Tracking Coverage

Callcap Call Tracking is a Marketing Analytics solution from Callcap.

Companies worldwide use Callcap Call Tracking, from small firms to large enterprises across 21+ industries.

Organizations such as Cintas, Cintas Canada, Direct Energy Canada, Mert'S Heating & Air Co and ENT Centers of North Texas are recorded users of Callcap Call Tracking for Marketing Analytics.

Companies using Callcap Call Tracking are most concentrated in Retail, Professional Services and Utilities, with adoption spanning over 21 industries.

Companies using Callcap Call Tracking are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Callcap Call Tracking across Americas, EMEA, and APAC.

Companies using Callcap Call Tracking range from small businesses with 0-100 employees - 76.92%, to mid-sized firms with 101-1,000 employees - 15.38%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 7.69%.

Customers of Callcap Call Tracking include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Callcap Call Tracking customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Marketing Analytics.