List of CallPage Automatic Call Distributor (ACD) Customers
Kraków, 31-513,
Poland
Since 2010, our global team of researchers has been studying CallPage Automatic Call Distributor (ACD) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CallPage Automatic Call Distributor (ACD) for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CallPage Automatic Call Distributor (ACD) for Call Center include: W.A.G payment solutions UK, a United Kingdom based Professional Services organisation with 1000 employees and revenues of $1.87 billion, InPost, a Poland based Transportation organisation with 5000 employees and revenues of $1.64 billion, Medicover Poland, a Poland based Healthcare organisation with 4000 employees and revenues of $1.60 billion, Starkey Hearing, a United States based Life Sciences organisation with 5000 employees and revenues of $1.50 billion, Iveco Germany, a Germany based Automotive organisation with 1100 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using CallPage Automatic Call Distributor (ACD), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CallPage Automatic Call Distributor (ACD) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abacus | Professional Services | 22 | $2M | Australia | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2018 | n/a |
In 2018, Abacus implemented CallPage Automatic Call Distributor (ACD) on its corporate website to capture web-initiated leads and route inbound voice requests. The CallPage Automatic Call Distributor (ACD) deployment is categorized under Call Center and was embedded as a click-to-call widget to accelerate live connections from site visitors to on-staff agents.
Configuration work focused on call routing rules, real-time queue management, caller data capture at the point of web engagement, and callback scheduling to support small professional services workflows. The ACD was configured to route calls to sales and client services teams, with administrative control and routing logic managed through the CallPage dashboard, and operational coverage centered on Abacus Australia serving customer-facing business functions.
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Adamas University | Education | 364 | $12M | India | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2022 | n/a |
In 2022, Adamas University deployed CallPage Automatic Call Distributor (ACD) on its public website. The CallPage Automatic Call Distributor (ACD) was implemented to support Call Center workflows for admissions inquiries and student services, positioning the application as the primary web‑facing call engagement layer for prospective students and campus administration.
The implementation focused on embedding the CallPage widget into site contact flows and configuring standard ACD capabilities such as skill based routing, queue management, callback request handling, and click to call initiation to convert web visitors to voice contacts. Configuration work included rules for departmental routing to the admissions office and student services teams, time of day routing for office hours, and basic caller identification pop ups to inform agent handling. Operational governance centered on workflow definitions for call acceptance and escalation between admissions counselors and administrative staff, with web form integration to capture lead context prior to call connection. Adamas University CallPage Automatic Call Distributor (ACD) Call Center aligns the application, the university web channel, and frontline business functions to centralize inbound voice engagement for the institution.
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Admiral Tax Poland | Professional Services | 25 | $2M | Poland | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2017 | n/a |
In 2017 Admiral Tax Poland deployed CallPage Automatic Call Distributor (ACD) on its website. Admiral Tax Poland implemented CallPage Automatic Call Distributor (ACD) as a Call Center application to manage web-originated inbound client calls, orchestrate callback offers, and capture contact intent for client intake and advisory inquiries at a 25-person professional services firm. The implementation embeds the ACD widget into public site pages to trigger real-time call prompts and callback scheduling, positioning the application as the front-line channel for client engagement and lead capture.
The technical footprint is consistent with a cloud-delivered Call Center solution, combining automatic call distribution, callback queueing, and agent routing into a lightweight site-integrated module. Configuration and operational control appear centralized through the ACD administration interface, enabling role-based agent assignment, basic call handling rules, and web-to-call session initiation, which align with typical Call Center functional workflows for small professional services firms. CallPage Automatic Call Distributor (ACD) therefore serves as the primary web-channel call orchestration layer connecting site visitors to designated advisors and client service staff.
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Healthcare | 10 | $1M | Poland | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2020 | n/a |
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Insurance | 2136 | $717M | United Kingdom | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2021 | n/a |
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Professional Services | 10 | $2M | Singapore | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2017 | n/a |
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Education | 19 | $16M | Italy | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2018 | n/a |
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Professional Services | 70 | $7M | Netherlands | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2021 | n/a |
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Professional Services | 25 | $10M | United States | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2018 | n/a |
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Leisure and Hospitality | 10 | $1M | Slovakia | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2017 | n/a |
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Buyer Intent: Companies Evaluating CallPage Automatic Call Distributor (ACD)
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