Starkey Hearing
6700 Washington Avenue S.,
Eden Prairie, 55344, MN,
United States
Eden Prairie, 55344, MN,
United States
1 800-328-8602
Life Sciences
Starkey Hearing Technographics
Starkey Hearing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Starkey Hearing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Starkey Hearing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Starkey Hearing has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2014, alive5 Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Starkey Hearing is running and its propensity to invest more and deepen its relationship with Oracle , UKG , alive5 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Starkey Hearing revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Starkey Hearing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Starkey Hearing Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | Capgemini | 2017 | 2017 |
In 2017, Starkey Hearing implemented Oracle E-Business Suite to standardize finance and distribution operations, classified under the ERP Financial category. The deployment was executed with Capgemini as the systems integrator and was managed by a Senior Manager of IT for Financial Applications who led a delivery team of up to 40 contract and permanent resources against a $3MM budget.
The Oracle E-Business Suite implementation delivered core financial management capabilities alongside order management, inventory and distribution functionality to bring three key product lines onto a single application stack, reducing customizations and enforcing standardized processes. The program included three Oracle E-Business Suite and supporting tech stack upgrades to align the environment with current releases and to position the estate for an eventual transition to a next generation platform.
Operational scope emphasized US distribution and fulfillment workflows, where the Oracle team orchestrated the carrier conversion when Starkey moved US distribution from FedEx to UPS, completing the conversion in two months which was documented as the fastest such conversion UPS had experienced to date. The implementation integrated logistics and fulfillment workflows with order to cash and finance close sequences to ensure transactional consistency across product lines.
Program governance shifted toward Agile delivery practices that changed how IT initiatives were scoped, prioritized and delivered, producing faster, lower cost and better quality solutions as reported by the program lead. Explicit implementation outcomes include reduced customizations, process standardization, completion of multiple E-Business Suite upgrades, and readiness to begin a transition to a next generation platform.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Starkey Hearing deployed UKG Pro Recruiting (ex UltiPro Recruiting) as its Recruiting,Applicant Tracking System. UKG Pro Recruiting was implemented to power job postings and application intake on Starkey Hearing's public careers site.
The implementation configured core applicant tracking capabilities including job requisition management, candidate profile intake, configurable candidate workflows, interview scheduling, and offer document templates. Reporting and dashboard features were used to centralize applicant data and provide recruiter visibility into candidate pipelines.
Deployment surfaced the UKG Pro Recruiting job board on the company's website, hosting postings and collecting applications through the UltiPro Recruiting job portal. The setup focused on online candidate sourcing, resume capture, and staged candidate lifecycle management consistent with Recruiting,Applicant Tracking System functionality.
Operational governance emphasized standardized requisition approval steps and documented candidate workflow handoffs between recruiting and hiring managers, enabling a single system of record for applicant data. The implementation centers on UKG Pro Recruiting as the ATS instrumenting Starkey Hearing's public job board and applicant intake processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| alive5 | Legacy | alive5 Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Starkey Hearing deployed alive5 Live Chat on its public website. The deployment uses alive5 Live Chat as a Chatbots and Conversational AI application to provide conversational customer service and patient engagement on the corporate site.
The implementation centered on a web-embedded chat widget configured with conversational workflows, automated response templates, intent-driven routing, and pre-chat data capture to triage inbound requests. Configuration emphasized session handoff to human agents, transcript capture for agent follow up, and dialog management to standardize front-line interactions. These functional modules align with core Chatbots and Conversational AI capabilities such as intent detection, dialog orchestration, escalation routing, and real-time session monitoring.
Operational scope is focused on website customer touchpoints and supports customer service and patient support workflows rather than back-office functions. Governance and rollout elements included centrally managed chat policies, agent routing rules, and scripted escalation workflows to maintain consistent responses and regulatory alignment across interactions. Instrumentation of conversational logs and monitoring dashboards was used to refine response flows and inform agent training.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2013 | 2013 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Starkey Hearing
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Starkey Hearing Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Starkey Hearing IT executives and key decision makers. This section highlights Starkey Hearing's latest recorded technology evaluations, including Ceridian Dayforce HCM for Core HR on 2026-02-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Starkey Hearing digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Starkey Hearing Technographics
Starkey Hearing is a Life Sciences organization based in United States,
with around 5000 employees and annual revenues of $1.50 billion.
Starkey Hearing operates a diverse technology stack with applications such as
Oracle E-Business Suite, UKG Pro Recruiting (ex UltiPro Recruiting) and alive5 Live Chat,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Starkey Hearing has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and alive5.
Starkey Hearing recently adopted applications including
Kyriba Treasury in 2022, Zapier Automation Platform in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Starkey Hearing’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Starkey Hearing’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Starkey Hearing technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.