List of CallPage Automatic Call Distributor (ACD) Customers
CallPage
Olszańska 7,
Kraków, 31-513,
Poland
Kraków, 31-513,
Poland
48 22 164 78 09
Professional Services
30
$3M
Since 2010, our global team of researchers has been studying CallPage Automatic Call Distributor (ACD) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CallPage Automatic Call Distributor (ACD) for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CallPage Automatic Call Distributor (ACD) for Call Center include: InPost, a Poland based Transportation organisation with 5000 employees and revenues of $1.64 billion, Medicover Poland, a Poland based Healthcare organisation with 4000 employees and revenues of $1.60 billion, Starkey Hearing, a United States based Life Sciences organisation with 5000 employees and revenues of $1.50 billion, Iveco Germany, a Germany based Automotive organisation with 1100 employees and revenues of $1.50 billion, AEGON UK, a United Kingdom based Insurance organisation with 2136 employees and revenues of $717.0 million and many others.
Contact us if you need a completed and verified list of companies using CallPage Automatic Call Distributor (ACD), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CallPage Automatic Call Distributor (ACD) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abacus | Professional Services | 22 | $2M | Australia | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2018 | n/a |
In 2018, Abacus implemented CallPage Automatic Call Distributor (ACD) on its corporate website to capture web-initiated leads and route inbound voice requests. The CallPage Automatic Call Distributor (ACD) deployment is categorized under Call Center and was embedded as a click-to-call widget to accelerate live connections from site visitors to on-staff agents.
Configuration work focused on call routing rules, real-time queue management, caller data capture at the point of web engagement, and callback scheduling to support small professional services workflows. The ACD was configured to route calls to sales and client services teams, with administrative control and routing logic managed through the CallPage dashboard, and operational coverage centered on Abacus Australia serving customer-facing business functions.
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Adamas University | Education | 364 | $12M | India | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2022 | n/a |
In 2022, Adamas University deployed CallPage Automatic Call Distributor (ACD) on its public website. The CallPage Automatic Call Distributor (ACD) was implemented to support Call Center workflows for admissions inquiries and student services, positioning the application as the primary web‑facing call engagement layer for prospective students and campus administration.
The implementation focused on embedding the CallPage widget into site contact flows and configuring standard ACD capabilities such as skill based routing, queue management, callback request handling, and click to call initiation to convert web visitors to voice contacts. Configuration work included rules for departmental routing to the admissions office and student services teams, time of day routing for office hours, and basic caller identification pop ups to inform agent handling. Operational governance centered on workflow definitions for call acceptance and escalation between admissions counselors and administrative staff, with web form integration to capture lead context prior to call connection. Adamas University CallPage Automatic Call Distributor (ACD) Call Center aligns the application, the university web channel, and frontline business functions to centralize inbound voice engagement for the institution.
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Admiral Tax Poland | Professional Services | 25 | $2M | Poland | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2017 | n/a |
In 2017 Admiral Tax Poland deployed CallPage Automatic Call Distributor (ACD) on its website. Admiral Tax Poland implemented CallPage Automatic Call Distributor (ACD) as a Call Center application to manage web-originated inbound client calls, orchestrate callback offers, and capture contact intent for client intake and advisory inquiries at a 25-person professional services firm. The implementation embeds the ACD widget into public site pages to trigger real-time call prompts and callback scheduling, positioning the application as the front-line channel for client engagement and lead capture.
The technical footprint is consistent with a cloud-delivered Call Center solution, combining automatic call distribution, callback queueing, and agent routing into a lightweight site-integrated module. Configuration and operational control appear centralized through the ACD administration interface, enabling role-based agent assignment, basic call handling rules, and web-to-call session initiation, which align with typical Call Center functional workflows for small professional services firms. CallPage Automatic Call Distributor (ACD) therefore serves as the primary web-channel call orchestration layer connecting site visitors to designated advisors and client service staff.
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Adrian Marcol Stomatologia Prisma Dent | Healthcare | 10 | $1M | Poland | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2020 | n/a |
In 2020, Adrian Marcol Stomatologia Prisma Dent implemented CallPage Automatic Call Distributor (ACD) in the Call Center category on its public website. The deployment embedded the CallPage widget on appointment and contact pages to enable web initiated callbacks and automated routing of inbound patient inquiries to the clinic staff.
The implementation leverages CallPage Automatic Call Distributor (ACD) core capabilities, including web callback initiation, automatic call distribution to designated reception phones, callback queuing, and configurable routing rules aligned to appointment scheduling and patient intake workflows. Configuration work focused on agent availability settings, callback time windows, and prioritization rules to match the operational cadence of a small clinic with approximately 10 employees.
Integration is realized through the CallPage website widget, bridging browser sessions to the clinic phone endpoints and routing flows configured for front desk and appointment handling. Operational rollout and governance were scoped to reception and scheduling staff, with updated call answering protocols and documented callback handling procedures to standardize patient contact processes.
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AEGON UK | Insurance | 2136 | $717M | United Kingdom | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2021 | n/a |
In 2021 AEGON UK implemented CallPage Automatic Call Distributor (ACD) to support its Call Center operations and centralize inbound voice routing for the companys customer service and contact center functions. The deployment uses CallPage Automatic Call Distributor (ACD) as the primary call handling layer within AEGON UKs virtual call center footprint, aligning the application to enterprise call queuing and agent routing workflows.
Configuration focused on standard Call Center capabilities, including automatic call distribution, skill based routing, queue management, interactive voice response prompts and real time agent presence and supervisor dashboards. The implementation includes configurable routing rules and queue prioritization to reflect AEGON UKs customer service segmentation and staffing patterns, and the CallPage Automatic Call Distributor (ACD) was provisioned to manage inbound call routing and session handoff to agents.
The architecture was implemented as a virtual call center solution hosted by the vendor, with the CallPage Automatic Call Distributor (ACD) functioning as a centralized routing tier that interfaces with AEGON UKs contact handling operations. Operational coverage was scoped to AEGON UKs contact center teams and associated customer service workstreams, with the application acting as the primary Call Center routing and queueing engine.
Governance emphasized standardized call handling policies, role based supervisor controls and routing rule change management to support ongoing operations. Implementation planning addressed routing governance, shift and skill maintenance processes and supervisor escalation workflows without specifying external integration endpoints.
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Professional Services | 10 | $2M | Singapore | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2017 | n/a |
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Education | 19 | $16M | Italy | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2018 | n/a |
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Professional Services | 70 | $7M | Netherlands | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2021 | n/a |
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Professional Services | 25 | $10M | United States | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2018 | n/a |
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Leisure and Hospitality | 10 | $1M | Slovakia | CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | 2017 | n/a |
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Buyer Intent: Companies Evaluating CallPage Automatic Call Distributor (ACD)
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FAQ - APPS RUN THE WORLD CallPage Automatic Call Distributor (ACD) Coverage
CallPage Automatic Call Distributor (ACD) is a Call Center solution from CallPage.
Companies worldwide use CallPage Automatic Call Distributor (ACD), from small firms to large enterprises across 21+ industries.
Organizations such as InPost, Medicover Poland, Starkey Hearing, Iveco Germany and AEGON UK are recorded users of
CallPage Automatic Call Distributor (ACD) for Call Center.
Companies using CallPage Automatic Call Distributor (ACD) are most concentrated in Transportation, Healthcare and Life Sciences, with adoption spanning over 21 industries.
Companies using CallPage Automatic Call Distributor (ACD) are most concentrated in Poland, United States and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CallPage Automatic Call Distributor (ACD) across Americas, EMEA, and APAC.
Companies using CallPage Automatic Call Distributor (ACD) range from small businesses with 0-100 employees - 67.55%, to mid-sized firms with 101-1,000 employees - 26.6%, large organizations with 1,001-10,000 employees - 5.85%, and global enterprises with 10,000+ employees - 0%.
Customers of CallPage Automatic Call Distributor (ACD) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified CallPage Automatic Call Distributor (ACD) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.