List of Capacity HR Chatbot Customers
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United States
Since 2010, our global team of researchers has been studying Capacity HR Chatbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Capacity HR Chatbot for Recruiting Chatbot from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Capacity HR Chatbot for Recruiting Chatbot include: Applied Industrial Technologies, a United States based Distribution organisation with 6549 employees and revenues of $4.50 billion, KellyMitchell, a United States based Professional Services organisation with 300 employees and revenues of $30.0 million, Next Move, a United States based Healthcare organisation with 10 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Capacity HR Chatbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Capacity HR Chatbot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Applied Industrial Technologies | Distribution | 6549 | $4.5B | United States | Capacity | Capacity HR Chatbot | Recruiting Chatbot | 2021 | n/a |
In 2021, Applied Industrial Technologies deployed Capacity HR Chatbot as a Recruiting Chatbot. The Capacity HR Chatbot was implemented as part of a coordinated HR technology program that during the same period included a Phenom-hosted career site and CRM for US and Canada and SAP SuccessFactors Recruiting Management and Onboarding work for the Canadian division.
The implementation focused on typical recruiting chatbot capabilities, including candidate self-service interactions, automated FAQ resolution, application status queries, and initial candidate triage and routing to recruiting teams. Capacity HR Chatbot was positioned to complement SAP SuccessFactors RCM and ONB modules and to sit alongside the Phenom career site and CRM in the company recruiting stack.
Operational ownership and rollout were driven by Applied Industrial Technologies HRIS resources, with HRIS analysts and managers coordinating configuration, user flows, and integration points within the recruiting technology landscape. The deployment scope tied the chatbot into corporate recruiting workflows rather than an isolated pilot, reflecting an enterprise recruiting automation approach across existing HR systems.
Governance and process changes emphasized HRIS-led configuration and orchestration of candidate-facing conversational workflows, and alignment with recruiting and onboarding processes managed in SAP SuccessFactors. The narrative reflects an integrated HR technology implementation where Capacity HR Chatbot serves as the conversational layer within Applied Industrial Technologies recruiting infrastructure.
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KellyMitchell | Professional Services | 300 | $30M | United States | Capacity | Capacity HR Chatbot | Recruiting Chatbot | 2018 | n/a |
In 2018, KellyMitchell deployed the Capacity HR Chatbot as a Recruiting Chatbot to give recruiters conversational access to candidate pipelines, client rosters and company documents. The implementation targeted recruiting and staffing operations within the US IT staffing firm, instrumenting chat-based retrieval, query and response workflows to surface candidate and client information to recruiter desktops and mobile devices. Capacity was branded Jane.ai at the time and was positioned as an AI recruiting assistant in the vendor write-up.
The deployment implemented modules for candidate pipeline visibility, client roster lookup and company document retrieval, and the vendor blog references integrations with applicant tracking systems and office productivity suites to populate responses. Operational scope centered on recruiter teams and recruiting operations, with the Capacity HR Chatbot providing instant conversational access that the vendor described as improving recruiter productivity and enabling faster fills.
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Next Move | Healthcare | 10 | $5M | United States | Capacity | Capacity HR Chatbot | Recruiting Chatbot | 2022 | n/a |
In 2022, Next Move implemented Capacity HR Chatbot as a Recruiting Chatbot to automate candidate-facing support for its US healthcare staffing operations. The deployment targeted applicant engagement and recruiting workflows, positioning the Capacity HR Chatbot to serve as a primary first contact across digital channels.
Implementation focused on conversational FAQ and automated response flows to answer applicant questions and provide 24/7 candidate support, consistent with Recruiting Chatbot capabilities. The Capacity HR Chatbot was configured to handle common recruiting inquiries and sustain continuous candidate interaction without real time recruiter involvement.
The chatbot was integrated with Facebook Messenger and embedded web chat to cover the two primary candidate touchpoints reported in the case study. Operational scope centered on Next Move’s recruiting team, with the tool handling frontline candidate communications to expand lead flow and engagement.
According to the case study, since launching in 2022 the bot answered approximately 92% of interactions, saved recruiters roughly 200 staff hours per week, and increased candidate engagement and lead flow. These outcomes are attributed directly to the Capacity HR Chatbot implementation and its 24/7 applicant response capability.
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