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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Ccbill Omnichannel Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Myfreecams Media 10 $9M United States CCBill Ccbill Omnichannel Call Center 2010 n/a In 2010, Myfreecams implemented Ccbill Omnichannel to support payments in its Call Center operations. The deployment uses Ccbill Omnichannel as a third party billing processor to handle token purchases and discrete card billing for members in the United States and globally, and it centralizes recurring and one time transaction workflows tied to member accounts. Ccbill Omnichannel is presented as the application for orchestrating payments inside the Call Center category, linking payment events to membership billing records. The implementation emphasizes omnichannel payment orchestration, including token management and transaction routing to support both agent assisted and automated payment flows common to Call Center operations. Integrations focus on member account billing and payment processing through Ccbill Omnichannel, with transaction logging and reconciliation routed through the payment processor, and inferred functional modules include payment orchestration, token vaulting, and recurring billing management aligned with standard Call Center payment workflows.
The Bio Shop United Kingdom Retail 10 $5M United Kingdom CCBill Ccbill Omnichannel Call Center 2020 n/a In 2020, The Bio Shop United Kingdom implemented Ccbill Omnichannel to support Call Center payment processing and online card acceptance for its UK ecommerce site. The retailer’s public payment page explicitly shows CCBill powers its online card payments, indicating Ccbill Omnichannel is being used to handle ecommerce payment processing for the UK site rather than as a documented standalone call center deployment. The implementation narrative centers on web checkout integration and centralized card acceptance consistent with Call Center category capabilities, including omnichannel payment routing, tokenization for card on file, and agent assisted payment workflows as typical functional modules. Operational scope is concentrated on ecommerce and customer service functions for the UK site, with payment governance and PCI related responsibilities expected to be managed within the retailer’s ecommerce operations given the company size and single market focus.
Watchersweb Australia Media 10 $2M Australia CCBill Ccbill Omnichannel Call Center 2002 n/a In 2002 Watchersweb Australia established a partnership with CCBill for secure payment processing and publicly lists CCBill Pay alongside multiple global and region specific payment methods on its support site. The implementation narrative identifies Ccbill Omnichannel as the application associated with Call Center functionality, and the presence of CCBill Pay and region specific methods supports the inference that call center payment handling is part of the deployment. The deployment is organized around a centralized payment processing layer tied to the Watchersweb website and customer support channels, with Ccbill Omnichannel used to process payments and support phone based billing interactions. Functional capabilities described or inferred include card and alternative payment acceptance across global and regional methods, tokenization or secure vaulting implied by CCBill Pay listing, and call center payment flows to support customer support and billing teams. Governance is anchored on a long running vendor relationship with CCBill dating to 2002, and operational coverage emphasizes payments and customer support functions for the media business rather than broad enterprise ERP or finance modernization.
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