List of CCC IX Cloud Customers
Chicago, 60607, IL,
United States
Since 2010, our global team of researchers has been studying CCC IX Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CCC IX Cloud for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CCC IX Cloud for Insurance Claims Management include: State Auto, a Liberty Mutual company, a United States based Insurance organisation with 2000 employees and revenues of $1.28 billion, Buckle, a United States based Insurance organisation with 50 employees and revenues of $30.0 million, Celina Insurance Group, a United States based Insurance organisation with 200 employees and revenues of $20.0 million, Indiana Farmers Mutual Insurance Co, a United States based Insurance organisation with 156 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using CCC IX Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Buckle | Insurance | 50 | $30M | United States | CCC Intelligent Solutions | CCC IX Cloud | Insurance Claims Management | 2021 | n/a |
In 2021 Buckle implemented CCC IX Cloud to digitize its auto claims intake and processing for gig-economy drivers, deploying the solution across the United States within its claims operations. The implementation explicitly targeted the Insurance Claims Management category and was designed to accelerate photo-driven triage and estimate generation for vehicle damage claims.
The deployment leverages CCC IX Cloud and CCC’s AI-enabled claims capabilities, providing automated image ingestion, AI damage triage, and photo-based estimate orchestration as primary functional modules. Buckle configured CCC IX Cloud to support digital claim intake, rapid triage routing, and cloud-hosted estimate workflows, with the full application name CCC IX Cloud recorded in operational documentation and training.
Operational scope focused on Buckle’s claims teams handling gig-economy vehicle incidents, shifting early decisioning toward algorithmic triage and centralizing photo intake to reduce adjuster on-site interventions. The rollout embedded CCC’s AI and photo-driven claims technology into Buckle’s claims workflow, speeding photo-based triage and estimates to reduce vehicle downtime across the United States.
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Celina Insurance Group | Insurance | 200 | $20M | United States | CCC Intelligent Solutions | CCC IX Cloud | Insurance Claims Management | 2024 | n/a |
In 2024 Celina Insurance Group implemented CCC IX Cloud to modernize its Insurance Claims Management capabilities. The deployment used CCC IX Cloud as a cloud native claims platform focused on the carrier's claims organization in the United States, aligning system configuration to support day to day adjuster operations within a mid sized insurer context.
Implementation centered on core Insurance Claims Management modules including digital claim intake, photo and document capture, automated estimate generation, repair workflow orchestration, claims assignment and workflow automation, and rental management controls to shorten customer disruption. CCC IX Cloud was configured to standardize estimate routing and to formalize repair shop and rental handling processes, bringing claims processing and repair lifecycle orchestration into a single application surface.
Operational rollout emphasized claims operations governance and standardized workflows under claims leadership, with Sr. Claims Manager Barb Elking noting that CCC’s solutions help keep customers happy and that rental days are reduced and the customer is back in their own car in fewer days. The narrative reflects an implementation signal where CCC IX Cloud is used to centralize claim handling, enforce consistent adjuster procedures, and materially address rental and repair workflow bottlenecks for Celina Insurance Group.
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Indiana Farmers Mutual Insurance Co | Insurance | 156 | $20M | United States | CCC Intelligent Solutions | CCC IX Cloud | Insurance Claims Management | 2023 | n/a |
In 2023, Indiana Farmers Mutual Insurance Co deployed CCC IX Cloud to enable CCC’s Estimate‑STP AI estimating capability within its Insurance Claims Management environment. The engagement explicitly targets auto physical damage claims in the United States, with a primary focus on automating photo-to-estimate workflows to shorten claim cycle time.
The implementation centers on the Estimate‑STP AI estimating module and rules-driven automation to convert claimant photos into initial repair estimates and to automate decisioning for straight-through processing and triage. CCC IX Cloud serves as the cloud-hosted platform for delivering AI estimating functionality and rules execution consistent with the insurer’s selection of CCC’s cloud estimating solution.
Operational coverage included claims operations and auto physical damage adjusters, aligning Insurance Claims Management workflows around automated photo intake, AI-assisted estimate generation, and rules-based routing to desk or field workflows. Governance emphasis was placed on configuring triage rules and maintaining adjuster override controls, and the stated outcome was a reduction in cycle time for auto physical damage claims.
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Insurance | 2000 | $1.3B | United States | CCC Intelligent Solutions | CCC IX Cloud | Insurance Claims Management | 2020 | n/a |
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