List of Chatcone Customers
Chatcone
Since 2010, our global team of researchers has been studying Chatcone customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chatcone for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chatcone for Chatbots and Conversational AI include: iStudio, a Thailand based Retail organisation with 699 employees and revenues of $267.0 million, ClickNext, a Thailand based Professional Services organisation with 160 employees and revenues of $15.0 million, Sirivatana Interprint Public Company Limited, a Thailand based Professional Services organisation with 27 employees and revenues of $3.0 million, Paydee, a Thailand based Professional Services organisation with 10 employees and revenues of $2.0 million, Pan Siam Express Lct. Part, a Thailand based Professional Services organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Chatcone, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chatcone customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chatcone | Professional Services | 10 | $1M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Chatcone implemented Chatcone, a Chatbots and Conversational AI application, on their website. The deployment uses an embedded website chat widget connected to a cloud hosted conversational backend, providing conversational interfaces and session management for site visitors.
The implementation configures conversational flows for customer engagement, lead capture, and initial support triage, leveraging Chatcone to host intents, message templates, and escalation to human agents. Operational scope covers the 10 person professional services firm, with primary impact on sales and support business functions, and content governance handled by a centralized owner responsible for conversation scripts and response tuning.
Instrumentation includes conversation logging and basic analytics to track engagement and refine flows, with iterative updates to dialog scripts managed through the Chatcone application interface. Rollout is limited to the public website touchpoint, embedding conversational automation into client interactions without additional infrastructure changes.
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ClickNext | Professional Services | 160 | $15M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2022 | n/a |
In 2022, ClickNext implemented Chatcone on its public website to provide an embedded conversational interface for client engagement. ClickNext deployed Chatcone as its Chatbots and Conversational AI solution to support customer-facing workflows for the Thailand-based professional services firm with 160 employees.
The implementation centers on an on-page Chatcone widget configured for conversational FAQ automation, contextual lead capture, and escalation to live agents. Configuration work included defining conversation flows, canned responses, intent triggers, and session logging, with administrative access to Chatcone's console for transcript review and usage analytics.
Operational coverage is focused on the corporate website and customer inquiry channels, with primary business functions impacted including sales, marketing, and client support. Governance is structured around content owners in marketing and support who maintain conversation scripts and knowledge content, and iterative updates are managed through the Chatcone administration interface to refine flows and responses over time.
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InterGold | Professional Services | 10 | $2M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2023 | n/a |
In 2023 InterGold deployed Chatcone on its public website to provide conversational engagement. The implementation uses Chatcone and aligns with the Chatbots and Conversational AI category.
The deployment is implemented as an embedded website chat widget configured with conversational flows, FAQ response sets, and lead capture forms. Configuration includes intent driven message trees, canned responses, session handoff to human agents, and localized Thai language prompts suited to professional services inquiries.
Operational ownership is concentrated within InterGold's small internal team, with administrators updating conversation content and routing rules through Chatcone's management console. The implementation is scoped to the corporate website and directly supports customer service and sales functions on the site.
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iStudio | Retail | 699 | $267M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2024 | n/a |
In 2024 iStudio deployed Chatcone on its website, implementing Chatcone as a Chatbots and Conversational AI application to support online customer service and e-commerce touchpoints. The deployment is centered on a web chat widget embedded in the storefront, positioning Chatcone to handle real-time customer inquiries and lead capture within the digital shopping experience.
Chatcone was configured with conversational flow and intent handling capabilities typical of Chatbots and Conversational AI, including scripted FAQ flows, session routing for complex queries, form-based lead capture, and agent handoff controls. Configuration emphasized content-driven conversation trees and template management to maintain consistent customer responses and accelerate common support tasks.
Operational coverage is scoped to iStudio's website in Thailand and is aligned to frontline customer service and online sales teams. Governance and rollout practices described include centralized conversation script ownership, staged content updates, and monitoring of conversational logs for quality control and iterative refinement of the chat flows.
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Pan Siam Express Lct. Part | Professional Services | 10 | $2M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Pan Siam Express Lct. Part implemented Chatcone, a Chatbots and Conversational AI application, on its public website. The deployment uses a web-embedded conversational widget to centralize customer inquiry handling, aligning the Chatcone implementation with the company website as the primary touchpoint for client interactions. The implementation scope is focused on customer service and pre-sales inquiry workflows, and it is sized to the firm level given Pan Siam Express Lct. Part operates as a small professional services organization with ten employees.
Core functional capabilities implemented include conversational flows for frequently asked questions, scripted lead capture prompts, and an administrative console for editing bot content and reviewing conversations, consistent with Chatbots and Conversational AI capabilities. The technical architecture is site-level embedding of the Chatcone widget with runtime and configuration managed through the vendor console, and governance is operationalized through internal procedures that assign editing and monitoring responsibilities to company administrators. The narrative centers on web-based conversational tooling, configuration of dialogue and capture flows, and operational control of the Chatcone application by Pan Siam Express Lct. Part staff.
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Professional Services | 10 | $2M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 27 | $3M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2023 | n/a |
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Buyer Intent: Companies Evaluating Chatcone
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Chatcone. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Chatcone for Chatbots and Conversational AI include:
- VmWare, a Broadcom Company, a United States based Professional Services organization with 38300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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VmWare, a Broadcom Company | Professional Services | 38300 | $14.1B | United States | 2026-04-01 |
FAQ - APPS RUN THE WORLD Chatcone Coverage
Chatcone is a Chatbots and Conversational AI solution from Chatcone.
Companies worldwide use Chatcone, from small firms to large enterprises across 21+ industries.
Organizations such as iStudio, ClickNext, Sirivatana Interprint Public Company Limited, Paydee and Pan Siam Express Lct. Part are recorded users of
Chatcone for Chatbots and Conversational AI.
Companies using Chatcone are most concentrated in Retail and Professional Services, with adoption spanning over 21 industries.
Companies using Chatcone are most concentrated in Thailand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Chatcone across Americas, EMEA, and APAC.
Companies using Chatcone range from small businesses with 0-100 employees - 71.43%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Chatcone include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Chatcone customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.