Bangkok, 10110,
Thailand
iStudio Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by iStudio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 699 iStudio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iStudio has purchased the following applications: PayPal Braintree for Payment Processing in 2023, Shopify POS for Point Of Sale in 2024, Chatcone for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iStudio is running and its propensity to invest more and deepen its relationship with PayPal , Shopify , Chatcone or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iStudio revenues, which have grown to $267.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iStudio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify POS | Point Of Sale | ERP Services and Operations | n/a | 2024 | 2024 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatcone | Legacy | Chatcone | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024 iStudio deployed Chatcone on its website, implementing Chatcone as a Chatbots and Conversational AI application to support online customer service and e-commerce touchpoints. The deployment is centered on a web chat widget embedded in the storefront, positioning Chatcone to handle real-time customer inquiries and lead capture within the digital shopping experience.
Chatcone was configured with conversational flow and intent handling capabilities typical of Chatbots and Conversational AI, including scripted FAQ flows, session routing for complex queries, form-based lead capture, and agent handoff controls. Configuration emphasized content-driven conversation trees and template management to maintain consistent customer responses and accelerate common support tasks.
Operational coverage is scoped to iStudio's website in Thailand and is aligned to frontline customer service and online sales teams. Governance and rollout practices described include centralized conversation script ownership, staged content updates, and monitoring of conversational logs for quality control and iterative refinement of the chat flows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2024 | 2024 |
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Collaboration | Collaboration |
|
2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2020 | 2020 |
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
|
2025 | 2025 |
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Marketing Analytics | CRM |
|
2025 | 2025 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
|
2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
|
2024 | 2024 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2025 | 2025 |
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Tag Management | CRM |
|
2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Performance Management | ITSM |
|
2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
|
2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
|
2025 | 2025 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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