List of Cisco Duo Customers
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Since 2010, our global team of researchers has been studying Cisco Duo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cisco Duo for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cisco Duo for Identity and Access Management (IAM) include: Lyft, a United States based Professional Services organisation with 2934 employees and revenues of $5.79 billion, Colorado Springs School District 11, a United States based Education organisation with 3598 employees and revenues of $418.0 million, Denver Police Department, a United States based Government organisation with 1900 employees and revenues of $281.0 million, CommSec, a Ireland based Communications organisation with 500 employees and revenues of $125.0 million and many others.
Contact us if you need a completed and verified list of companies using Cisco Duo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cisco Duo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Colorado Springs School District 11 | Education | 3598 | $418M | United States | Cisco Systems | Cisco Duo | Identity and Access Management (IAM) | 2016 | n/a |
In 2016, Colorado Springs School District 11 implemented Cisco Duo as part of its Identity and Access Management (IAM) strategy, applying multifactor authentication across district accounts to strengthen login controls. Cisco Duo was deployed within a broader Cisco security portfolio aimed at protecting 58 schools and more than 23,000 students, addressing a high volume of mailboxes and pervasive BYOD device access across the district.
The Cisco Duo deployment emphasized core IAM capabilities, including district-wide multifactor authentication and account protection for email and administrative systems, and worked in concert with endpoint and network security components. The implementation was aligned with parallel Cisco investments such as Cisco Secure Endpoint, Cisco Umbrella, Cisco Identity Services Engine ISE, and Cisco Meraki, creating an authentication layer that functions with device posture checks and content filtering for off‑premise student devices.
Operational scope covered staff and student accounts across all sites, supporting a BYOD policy and integration points with the district email system and the student management system required by district partners. The district responded to an external cyber insurance requirement by accelerating MFA enforcement, completing a mandated rollout in under six weeks, and coordinating the Duo deployment with endpoint protection and firewall hardening efforts.
Governance and process changes included centralized authentication policy enforcement, partitioned management to preserve public and private data separation, and a shift in operational staffing where administrators with less advanced training can manage routine tasks. Explicit outcomes recorded by the district include enhanced protection of public and private data, elimination of frequent hacked email accounts, improved malware detection through endpoint tooling, and support for hybrid learning modalities that expand instructional reach.
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CommSec | Communications | 500 | $125M | Ireland | Cisco Systems | Cisco Duo | Identity and Access Management (IAM) | 2017 | n/a |
In 2017 CommSec, a Dublin based managed security provider, implemented Cisco Duo to deliver zero trust multi factor authentication across its own 9,000 users and to secure client environments in multiple countries. The deployment is categorized under Identity and Access Management (IAM) and focused on centralizing authentication controls for both workforce and MSP managed client access.
Deployment emphasis included Cisco Duo MFA and device trust features, providing second factor authentication and endpoint posture checks. Configuration inferred from the case study included policy based authentication, user enrollment workflows, and device trust enforcement for workforce laptops and MSP managed client endpoints.
The rollout completed within weeks and covered CommSec internal users and client tenancy environments, with CommSec operating the service across multiple customer sites. The implementation prioritized securing managed service provider access pathways and standard authentication flows across heterogeneous client environments, without naming specific third party integrations in the source material.
Governance activities centered on central policy orchestration and MSP access controls to standardize authentication processes across clients, aligned to managed security operations. Outcomes reported in the case study include an improved security posture and client retention, with a 100% Duo retention rate for CommSec clients.
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Denver Police Department | Government | 1900 | $281M | United States | Cisco Systems | Cisco Duo | Identity and Access Management (IAM) | 2020 | n/a |
In 2020, the City and County of Denver deployed Cisco Duo to secure access to municipal applications, and the Denver Police Department participated as part of that citywide initiative. Cisco Duo was implemented as an Identity and Access Management (IAM) control to enforce multi factor authentication for access to ERP, VPN, and HR systems across the municipality.
The implementation used Duo MFA and offline authentication key options for high security groups such as law enforcement, and enrollment exceeded 18,000 users in under three months. Cisco Duo configurations included strong authentication methods and offline key provisioning to meet elevated assurance needs for specific user cohorts.
Integrations focused on city ERP platforms, VPN gateways, and HR systems, creating a centralized authentication layer for municipal business functions and police operations. The deployment was executed in the United States and covered municipal departments including Denver Police Department personnel, aligning access controls across administrative and operational systems.
Governance and rollout emphasized rapid enrollment and role based enforcement, with high security groups receiving hardware key and offline authentication options. The city reported that the Cisco Duo rollout improved compliance with PCI DSS and CJIS standards and greatly reduced helpdesk impact, and the deployment timeline and details were noted in city and press coverage beginning around 2020.
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Lyft | Professional Services | 2934 | $5.8B | United States | Cisco Systems | Cisco Duo | Identity and Access Management (IAM) | 2017 | n/a |
In 2017, Lyft deployed Cisco Duo using the Duo Beyond edition to consolidate multi factor authentication and device trust across its engineering and operations teams in the United States. The deployment was scoped as an Identity and Access Management (IAM) initiative focused on security and IT access controls to protect internal applications and developer tooling.
The implementation centered on Cisco Duo capabilities for multi factor authentication, device trust and unified device visibility, including device posture assessment and enrollment workflows. Cisco Duo served as the access control plane, enabling policy-based enforcement of zero trust access to internal applications and centralizing authentication workflows for engineering and operations personnel.
Governance changes emphasized centralized policy configuration and a reduction of point projects, with Lyft using Cisco Duo to standardize access controls and reduce project sprawl across teams. Operational coverage remained focused on security, IT, engineering and operations in the United States, with outcomes reported as unified device visibility and enforced zero trust access policies to protect internal applications.
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Buyer Intent: Companies Evaluating Cisco Duo
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