List of Cloudbeds Guest Experience Customers
San Diego, 92103, CA,
United States
Since 2010, our global team of researchers has been studying Cloudbeds Guest Experience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cloudbeds Guest Experience for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cloudbeds Guest Experience for Customer Engagement include: Kana Hotel Group, a United States based Leisure and Hospitality organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Cloudbeds Guest Experience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cloudbeds Guest Experience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Kana Hotel Group | Leisure and Hospitality | 150 | $20M | United States | Cloudbeds | Cloudbeds Guest Experience | Customer Engagement | 2022 | n/a |
In 2022, Kana Hotel Group implemented Cloudbeds Guest Experience within its Customer Engagement environment across a portfolio of more than 60 branded hotels. The Cloudbeds Guest Experience deployment was provisioned as a centralized cloud SaaS instance to consolidate guest communications and experience workflows across individual properties.
Functionally the Cloudbeds Guest Experience implementation centers on guest messaging, automated pre arrival and post stay communications, message templates, and multi channel engagement workflows, aligning front desk, operations, and marketing functions around a unified communication layer. The implementation integrates with Whistle, with Whistle cited as the messaging solution relied upon for seamless messaging across the hotel portfolio, while rollout timing is not disclosed. Governance focused on property level configuration combined with centralized policy for messaging templates and response SLAs to maintain consistency across branded hotels. Kana Hotel Group Cloudbeds Guest Experience Customer Engagement supports standard guest engagement use cases and operational messaging workflows across the group of properties.
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