List of CloudCC CRM Customers
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Since 2010, our global team of researchers has been studying CloudCC CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CloudCC CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CloudCC CRM for CRM include: Hisense China, a China based Manufacturing organisation with 80000 employees and revenues of $28.35 billion, iKang China, a China based Healthcare organisation with 15918 employees and revenues of $328.0 million, Td Tech China, a China based Communications organisation with 2000 employees and revenues of $200.0 million, Yueqing Jiali Relay Factory, a China based Manufacturing organisation with 42 employees and revenues of $4.0 million, Lsh Credit Australia, a Australia based Banking and Financial Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CloudCC CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CloudCC CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Hisense China | Manufacturing | 80000 | $28.4B | China | CloudCC | CloudCC CRM | CRM | 2020 | n/a |
In 2020, Hisense China announced phase 3 of a multi-phase CRM and SPM program and implemented CloudCC CRM. The initiative targeted sales and service process modernization across its China operations, deploying CloudCC CRM as the CRM solution to address order, logistics, receivables forecasting and large-project management requirements.
The implementation emphasized sales and service cloud modules within CloudCC CRM, configured for opportunity management, service case management, sales performance management and project-based deal tracking. Forecasting capabilities were configured to support order forecasting, logistics planning inputs and receivables projection workflows, aligning commercial and finance process flows and enabling structured sales and service workload orchestration.
Deployment followed a staged, multi-phase rollout across China with phase 3 announced in 2020, and governance focused on standardizing sales and service processes and improving centralized reporting. Program governance introduced common data models and process templates to drive consistent operational workflows, and adoption was staged across business units to consolidate large-project management and cross-functional visibility into order, logistics and receivables positions.
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iKang China | Healthcare | 15918 | $328M | China | CloudCC | CloudCC CRM | CRM | 2019 | n/a |
In 2019, iKang China implemented CloudCC CRM to support large-scale sales and customer management across its health-check and medical service network in China, with the vendor noting approximately 5,000 users on the platform. The deployment addressed CRM level needs, positioning CloudCC CRM within iKang China for sales and customer management functions across field sales, inbound lead handling, and account servicing.
The implementation centered on Sales Cloud capabilities typical of the CRM category, including lead management and qualification, opportunity and pipeline management, account hierarchy and contact management, order creation and quote-to-order workflows, workflow automation rules for sales processes, and embedded analytics and dashboarding for sales performance. Configuration work emphasized role-based access, territory and user segmentation consistent with a large health services footprint, and mobile-enabled access for field teams.
Operational coverage spanned nationwide clinical and service sites in China, targeting sales process improvements and better lead-to-order conversion. Governance measures inferred from the deployment focus included centralization of sales data, standardized lead routing and qualification workflows, assignment of process owners for order conversion, and phased user onboarding to scale to the noted user base. CloudCC CRM was presented as the primary CRM platform supporting iKang China sales and customer management activities.
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Lsh Credit Australia | Banking and Financial Services | 10 | $1M | Australia | CloudCC | CloudCC CRM | CRM | 2021 | n/a |
In 2021, Lsh Credit Australia implemented CloudCC CRM, deploying CloudCC CRM on its public website to capture inquiries and manage customer relationships. The CloudCC CRM implementation is categorized as CRM and supports front-end customer engagement for this Australia-based lending firm.
The implementation emphasizes contact and lead capture modules embedded in web forms, consolidated contact records, and basic opportunity or pipeline tracking configured for a small team. Configuration includes form-to-record mapping, automated lead routing rules consistent with CRM workflows, and interaction logging for phone and email touchpoints. These capabilities align with typical CRM functionality for sales and customer service in a financial services context.
Integrations are limited to the website embedding and server-side web form handling evident from the public site deployment, no other third party systems are documented. Operational scope covers customer-facing sales and credit origination functions within Lsh Credit Australia, with usage concentrated on loan inquiry intake and ongoing client record management.
Governance and rollout were managed internally by a small administrative team, with role-based access controls and configuration kept lightweight to match the company's size. Training and process changes focused on standardizing lead qualification and record ownership among sales and credit staff.
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Td Tech China | Communications | 2000 | $200M | China | CloudCC | CloudCC CRM | CRM | 2020 | n/a |
In 2020, Td Tech China implemented CloudCC CRM as its CRM solution, deploying CloudCC CRM to support digital customer engagement through the corporate website. The implementation is positioned as a customer relationship management hub for online lead capture and ongoing customer interactions, aligned to the CRM category.
Configuration emphasized standard CRM modules, including contact and account management, web lead capture and qualification workflows, sales pipeline management, and customer service case tracking. The deployment incorporated automated lead assignment and workflow automation to route web-originated inquiries into structured sales and service queues, with configurable dashboards for commercial and support teams.
CloudCC CRM was integrated directly with the public website to ingest forms and online interaction events, providing an operational touchpoint for marketing, sales, and customer service functions. The deployment used a cloud-hosted CRM instance model, enabling centralized data storage and shared entity models for accounts, contacts, opportunities, and tickets across corporate operations.
Governance focused on role based access controls, data validation rules, and staged process definitions for lead lifecycle and case escalation, with rollout scope concentrated on customer facing digital channels and associated internal teams. The implementation narrative centers on CloudCC CRM as the primary web channel CRM for Td Tech China, delivering structured customer data flows and process automation for sales and support operations.
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Yueqing Jiali Relay Factory | Manufacturing | 42 | $4M | China | CloudCC | CloudCC CRM | CRM | 2015 | n/a |
In 2015 Yueqing Jiali Relay Factory implemented CloudCC CRM as its CRM to support sales automation, customer service and office collaboration across its China operations. The deployment positioned CloudCC CRM as the central application for managing customer records, standardizing sales activities and improving decision support for sales and service management.
Configuration focused on modules aligned to sales automation, customer service and collaboration, with inferred use of lead capture, opportunity tracking, case management and collaborative task workflows consistent with CRM functional patterns. CloudCC CRM was configured to enforce common data fields and process steps across sales and service teams, improving process consistency and operational visibility.
Operational coverage included sales, customer service and office teams within the companys China footprint, with governance applying standard operating procedures for record ownership, pipeline hygiene and service escalation. Integrations were not specified in the source, so the implementation centered on consolidating customer and sales workflows inside CloudCC CRM as the primary CRM for those business functions.
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