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List of Clutch Loyalty Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Foodland Super Market, Ltd., Retail 2600 $350M United States Clutch Clutch Loyalty Management Customer Loyalty 2022 n/a
In 2022, Foodland Super Market, Ltd. implemented Clutch Loyalty Management as part of a Customer Loyalty modernization for its long running Maika'i grocery loyalty program in Hawaii. The deployment combined a customer data platform, Loyalty Management and Marketing Orchestration to unify customer data and enable personalized campaigns across digital channels. Clutch Loyalty Management was configured with a CDP to consolidate customer profiles, a Loyalty Management module to administer points, redemptions and rewards logic, and a Marketing Orchestration layer to sequence email and SMS journeys. Automated segmentation and event driven personalization were configured to deliver targeted offers tied to loyalty status and redemption behavior. Integrations focused on connecting the CDP with Foodland marketing channels for email and SMS, enabling campaign execution and attribution tracking that tied back to unified customer profiles. Operational coverage centered on marketing and loyalty operations across Foodland stores in Hawaii, aligning campaign execution with points redemption workflows and customer profile updates. Governance and workflow consolidation centralized campaign orchestration and attribution reporting within Clutch Loyalty Management, standardizing personalization rules and campaign lifecycle management. The modernization drove measurable outcomes including a 63% increase in average order value when points are redeemed, and attribution of approximately 20% of annual revenue to email and SMS campaigns, with CDP and Loyalty modules supporting unified profile and redemption workflows.
Honest House Cleaning Professional Services 10 $1M United States Clutch Clutch Loyalty Management Customer Loyalty 2021 n/a
In 2021, Honest House Cleaning implemented Clutch Loyalty Management, deploying Clutch's Stored Value solution to convert gift card recipients into identified digital accounts. The implementation targeted Customer Loyalty capabilities across e-commerce channels in the United States and emphasized account-level identification and stored-value orchestration. The deployment centered on the Stored Value module within Clutch Loyalty Management to register gift card recipients as digital accounts, enable reload and redemption workflows, and persist stored-value balances against customer profiles. Configuration work focused on account provisioning, redemption orchestration at checkout, and segmentation attributes derived from stored-value activity to support targeted marketing and customer lifecycle flows. Operational scope was focused on the United States e-commerce footprint, impacting marketing, customer lifecycle management, and commerce operations. The rollout required new workflows to capture gift card issuance, digital account registration, and reload behaviors at point of redemption, enabling marketing teams to execute campaigns against identified customers rather than anonymous gift recipients. The Clutch case study reports high identification and redemption metrics for the Stored Value module, including hundreds of thousands of registered digital accounts and strong reload and redeem behavior, indicating substantial uptake of the stored-value accounts. Clutch Loyalty Management therefore delivered persistent customer identifiers and stored-value orchestration to support ongoing Customer Loyalty efforts.
Marcus Theatres Leisure and Hospitality 1000 $200M United States Clutch Clutch Loyalty Management Customer Loyalty 2023 n/a
In 2023 Marcus Theatres implemented Clutch Loyalty Management as a Customer Loyalty solution to modernize its Magical Movie Rewards and Marcus Movie Club subscription programs across the United States. The deployment targeted membership and marketing functions, consolidating loyalty and subscription orchestration under a single application to increase frequency and personalization for moviegoers. The implementation leveraged Clutch Loyalty Management alongside Marketing Automation and a customer data platform capability to manage membership lifecycle, segmentation, offers, and automated campaign orchestration. Configuration focused on subscription entitlement handling, tiered rewards logic, cross-channel messaging workflows, and behavioral segmentation to support personalized incentives and repeat visit triggers. Operational coverage included marketing, membership operations, and customer care teams supporting program enrollment, communications, and retention for U.S. sites and subscribers. The rollout emphasized program-level configuration for both Magical Movie Rewards and Marcus Movie Club, enabling unified profile management and campaign execution across channels and touchpoints. Governance and process changes introduced centralized campaign approval and audience governance, with defined roles for campaign authorship, data stewardship, and lifecycle management of membership benefits. Rollout sequencing prioritized core loyalty rules and automated marketing journeys, followed by progressive personalization rules and segment expansions. The Clutch Loyalty Management implementation produced quantifiable outcomes reported by the vendor, including approximately 10% average order value lift, four times visit frequency for members, and an approximately 85% increase in customer lifetime value, demonstrating measurable uplift in member behavior and value.
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FAQ - APPS RUN THE WORLD Clutch Loyalty Management Coverage

Clutch Loyalty Management is a Customer Loyalty solution from Clutch.

Companies worldwide use Clutch Loyalty Management, from small firms to large enterprises across 21+ industries.

Organizations such as Foodland Super Market, Ltd.,, Marcus Theatres and Honest House Cleaning are recorded users of Clutch Loyalty Management for Customer Loyalty.

Companies using Clutch Loyalty Management are most concentrated in Retail, Leisure and Hospitality and Professional Services, with adoption spanning over 21 industries.

Companies using Clutch Loyalty Management are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Clutch Loyalty Management across Americas, EMEA, and APAC.

Companies using Clutch Loyalty Management range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of Clutch Loyalty Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Clutch Loyalty Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Loyalty.