List of Craft Silicon BR Loan Management Customers
Since 2010, our global team of researchers has been studying Craft Silicon BR Loan Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Craft Silicon BR Loan Management for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Craft Silicon BR Loan Management for Loan Management include: ESAF Small Finance Bank, a India based Banking and Financial Services organisation with 8336 employees and revenues of $267.0 million and many others.
Contact us if you need a completed and verified list of companies using Craft Silicon BR Loan Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Craft Silicon BR Loan Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
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ESAF Small Finance Bank | Banking and Financial Services | 8336 | $267M | India | Craft Silicon | Craft Silicon BR Loan Management | Loan Management | 2020 | n/a |
In 2020, ESAF Small Finance Bank deployed Craft Silicon BR Loan Management as its Loan Management solution. The implementation was managed within the bank's IT operations function, with an IT Operations Manager serving as the single point of contact for Microbanking applications and BAU coordination across branches and Business Correspondent channels. Operational scope included application support, incident management, and BAU leadership covering escalation from L1 to L3 and ticket closure workflows.
The deployment encompassed core BR.Net LMS modules alongside Craft Silicon components integrated with TruCell collection management and the EsafMithra customer loan payment mobile application. Platform administration covered Oracle Solaris and internal Unix server management, provisioning of MIS portal users and roles, and proactive monitoring of application performance and process utilization. Functional workflows emphasized UAT testing, preparation and maintenance of Functional Specification Documents for enhancements, and EOD exception handling coordinated with external vendors.
Integrations were explicitly managed with external systems, including the PayU digital transactions vendor for QR and UPI loan repayment channels, Protean NSDL portals for eSign counts, and the Leegality eSign and eStamp provider. Service management and ticketing operated through the ServiceNow portal provided by FIS Global, and security telemetry was integrated via a SIEM activity coordinated with Infosec and the DBA team. Day to day operational controls also included Microsoft 365 user and group management, email aliasing, and license administration.
Governance activities included twice yearly Disaster Recovery drills to satisfy RBI business continuity mandates, coordination of VAPT and risk assessments with InfoSec, and responding to audit queries from internal audit and external auditors such as KPMG and PwC. Operational governance was reinforced by daily standups aligning Development, L3 technical, UAT QA, Operations and BAU teams, monthly Project Status Reports to the Executing Director through internal IT governance, and vendor coordination for Craft Silicon development resources. The IT Operations lead acted as the escalation point and tracked development backlog and remediation efforts on vendor-supplied items.
The bank centralized technical ownership for Microbanking applications under IT Operations while maintaining integrated service management and security controls. Craft Silicon BR Loan Management remained the core Loan Management application supporting customer loan origination, collections, and payment processing within ESAF Small Finance Bank's microbanking footprint.
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