ESAF Small Finance Bank
Salem-Ernakulam, Highway, Menachery Gardens, Sree Lakshmi Nagar, Mannuthy,,
Thrissur, 680651,
India
Thrissur, 680651,
India
91 487 712 3456
Banking and Financial Services
ESAF Small Finance Bank Technographics
ESAF Small Finance Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ESAF Small Finance Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4100 ESAF Small Finance Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ESAF Small Finance Bank has purchased the following applications: TCS BaNCS for Core Banking in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2024, SugarCRM for Customer Experience, CRM in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ESAF Small Finance Bank is running and its propensity to invest more and deepen its relationship with Tata Consultancy Services , Oracle , Craft Silicon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ESAF Small Finance Bank revenues, which have grown to $5.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ESAF Small Finance Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ESAF Small Finance Bank Tech Stack and Enterprise Applications
ESAF Small Finance Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tata Consultancy Services | FIS Treasury and Risk Manager - Quantum Edition | TCS BaNCS | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
ESAF Small Finance Bank implemented TCS BaNCS in 2018 as the new application for Core Banking, replacing FIS Treasury and Risk Manager - Quantum Edition for treasury operations. The deployment concentrated on TCS BaNCS Treasury and associated connectivity, with a time-sensitive migration that enabled the bank to initiate AD1 operations within regulatory deadlines. Implementation work included end-to-end SWIFT for AD1 operations—system integration, testing, and go‑live—and a bespoke IBM MQ–based integration architecture developed for a specific back‑office system to ensure reliable messaging and reduce system risk. Integrations were coordinated across Core Banking (CBS), SWIFT, CCIL, RTNS via FIX, SAS, biometric authentication, regulatory reporting tools, trade finance, and compliance screening solutions, and the project team carried responsibility for system configurations, performance monitoring, incident resolution and BAU support with continuous availability and zero business disruptions.
Operational ownership extended to SWIFT Security Officer and Administrator roles and the design of standard operating procedures to accelerate cross‑functional adoption. Current work in 2024 focuses on ISO 20022 CBPR+ readiness—validating message formats, updating integration logic, and executing end‑to‑end testing and MT‑MX translation mapping—and on broader digital transformation of treasury applications, driving integration requirements with the new Core Banking System to support Straight Through Processing, automation, and compliance objectives. Outcomes explicitly noted for the migration include enhanced operational resilience, reduced system risk, and improved SWIFT message turnaround times.
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Core Banking | ERP Services and Operations |
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2024 | 2024 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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ESAF Small Finance Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2024 | 2024 |
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Collaboration | Collaboration |
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2020 | 2020 |
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ESAF Small Finance Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SugarCRM | Legacy | SugarCRM | Customer Experience, CRM | CRM | n/a | 2025 | 2025 |
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Customer Experience, CRM | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2017 | 2017 |
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ESAF Small Finance Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2017 | 2017 |
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Apps Development | PaaS |
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2019 | 2019 |
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Apps Development | PaaS |
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2020 | 2020 |
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Operating System (OS) | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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ESAF Small Finance Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Database Management | IaaS |
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2022 | 2022 |
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Servers, Storage and Networking | IaaS |
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2018 | 2018 |
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Servers, Storage and Networking | IaaS |
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2018 | 2018 |
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ESAF Small Finance Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2019 | 2019 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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Extended Detection and Response (XDR) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Next Generation Firewall | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2023 | 2023 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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Security Information and Event Management (SIEM) | CyberSecurity |
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2019 | 2019 |
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Security Information and Event Management (SIEM) | CyberSecurity |
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2020 | 2020 |
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Threat Modeling | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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ESAF Small Finance Bank Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at ESAF Small Finance Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Manager - IT Cloud Infrastructure Operations | CXO | IT | |
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Head, IT Infrastructure & Service Delivery | Director | IT | |
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Head - Transaction Monitoring | Director | IT | |
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Information Security Officer | Manager | IT | |
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Senior Manager in Transaction Monitoring Division | Manager | IT | |
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Apps Being Evaluated by ESAF Small Finance Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ESAF Small Finance Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ESAF Small Finance Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD ESAF Small Finance Bank Technographics
ESAF Small Finance Bank is a Banking and Financial Services organization based in India,
with around 4100 employees and annual revenues of $5.16 billion.
ESAF Small Finance Bank operates a diverse technology stack with applications such as
TCS BaNCS, Cisco Webex Meetings and SugarCRM,
covering areas like Core Banking, Audio Video and Web Conferencing and Customer Experience, CRM.
ESAF Small Finance Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tata Consultancy Services, Cisco Systems and SugarCRM.
ESAF Small Finance Bank recently adopted applications including
SugarCRM in 2025, SugarCRM in 2025 and Kyndryl IT Modernization in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ESAF Small Finance Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ESAF Small Finance Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ESAF Small Finance Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.