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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Craft Silicon TruCell – Field Operations Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
ESAF Small Finance Bank Banking and Financial Services 8336 $267M India Craft Silicon Craft Silicon TruCell – Field Operations Loan Management 2020 n/a
In 2020 ESAF Small Finance Bank deployed Craft Silicon TruCell – Field Operations as part of its Loan Management environment to support retail lending operations across branches and business correspondent channels. The deployment was provisioned through the bank’s MIS portal and ran on Oracle Solaris based infrastructure, with Craft Silicon acting as the application vendor and internal IT operations serving as the single point of contact for system ownership. The implementation centered on field collection and mobile repayment capabilities, leveraging the TruCell Collection management mobile application and the EsafMithra Customer Loan payment mobile application alongside the BR.Net LMS system. Functional configuration included collection workflows, loan account servicing, user role and access provisioning, and application level alerts, with ServiceNow used for incident logging and BAU ticket management under an L2 support model. Operational integrations referenced in the implementation included SIEM integration coordinated with Infosec and the DBA team, digital payments coordination with the PayU transaction vendor for QR and UPI channels, and eSign and eStamp interactions with Leegality and Protean NSDL portals for document stamping and signing. The bank ran UAT cycles and maintained Functional Specification Documents for enhancements, and coordinated regular DR drills twice every financial year to meet RBI business continuity requirements. Governance and runbook practices were instituted through a BAU lead model, daily standups aligning developer, L3 technical, UAT, operations and BAU teams, and formal audit engagement for application control with external auditors including KPMG and PwC. Vulnerability assessment and penetration testing inputs were managed through VAPT checklists and vendor remediation coordination, while EOD exception clearance and escalation workflows were handled through defined operational processes and executive reporting to the internal IT governance team.
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FAQ - APPS RUN THE WORLD Craft Silicon TruCell – Field Operations Coverage

Craft Silicon TruCell – Field Operations is a Loan Management solution from Craft Silicon.

Companies worldwide use Craft Silicon TruCell – Field Operations, from small firms to large enterprises across 21+ industries.

Organizations such as ESAF Small Finance Bank are recorded users of Craft Silicon TruCell – Field Operations for Loan Management.

Companies using Craft Silicon TruCell – Field Operations are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Craft Silicon TruCell – Field Operations are most concentrated in India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Craft Silicon TruCell – Field Operations across Americas, EMEA, and APAC.

Companies using Craft Silicon TruCell – Field Operations range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 100%, and global enterprises with 10,000+ employees - 0%.

Customers of Craft Silicon TruCell – Field Operations include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Craft Silicon TruCell – Field Operations customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Loan Management.